Cómo cancelar Timescale (2026)
Los planes de Timescale empiezan desde 0,00 US$/mes. Sigue nuestra guía de 7 pasos para cancelar tu suscripción en unos 5 minutos — con consejos para evitar ofertas de retención.
Actualizado: abril de 2026
desde 0,00 MXN/mes
Export your data
Before canceling, back up any data you need. Timescale explicitly states: 'Customer is solely responsible for exporting Customer Data from the Cloud Service prior to expiration or termination.' Once a service is deleted, data cannot be recovered.
Log in to Timescale Cloud Console
Go to https://console.cloud.timescale.com and sign in to your account.
Select the service to delete
From your dashboard, click on the service you want to cancel. If you have multiple services, you must repeat this process for each one — charges continue for all active standard services even if unused.
Navigate to the Operations tab
Inside the service detail view, click the 'Operations' tab at the top of the page.
Find the Service management section and click Delete
Scroll to the 'Service management' section. Here you can fork, reset password, pause, or delete the service. Click the 'Delete' button. Note: if the service is marked as a Production environment, it has delete protection enabled — you must first change the environment to 'Development' before the Delete button becomes available.
Confirm deletion by typing the service ID
A confirmation dialog appears: 'Are you sure you want to delete service <service_id>? This operation cannot be undone.' You must type the service ID to confirm, then click the final delete/confirm button. After acceptance you will see: 'Delete request accepted for service <service_id>' followed by 'Service <service_id> has been successfully deleted.'
Repeat for all services, then close account if desired
Deleting all services stops compute and storage billing, but does not close your account. To fully terminate your account, send a written notice of termination to legal@tigerdata.com (Timescale rebranded to TigerData). The termination of services does not automatically terminate your account.
Preguntas frecuentes
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