Can I continue using Akuity after I cancel?

Yes, you retain access until the end of your current billing period. Monthly plan holders can cancel at any time and continue using the service until the period ends. After cancellation, you will be downgraded to the free tier (if applicable) or lose access to paid features.

Are fees refundable when I cancel?

No. Akuity's Terms of Service state that 'payment obligations are non-cancelable and fees paid are non-refundable.' The only exception is if Akuity materially fails to deliver the service and cannot remediate the issue, in which case you may receive a pro-rata refund for the remaining current billing period.

How do I reactivate my subscription after canceling?

You can reactivate by logging back into akuity.cloud and upgrading your plan from the Organization Settings or Billing section, or by contacting Akuity sales at sales@akuity.io. The free tier remains accessible without reactivation.

What happens to my data after I cancel?

Akuity retains your data according to their standard data retention policy. Paid plan account holders can request their metrics data in writing before or after cancellation. You should delete your workspaces manually via the Danger Zone in Workspace Settings if you want data removed immediately.

How much notice do I need to give to cancel an annual plan?

Annual plan holders must provide at least 30 days written notice before the subscription renewal date to avoid being charged for the next term. Monthly plan holders can cancel at any time without advance notice.

Can I cancel an Akuity subscription purchased through AWS or Azure Marketplace?

If you subscribed via AWS Marketplace or Azure Marketplace, you must cancel through that marketplace's subscription management console rather than directly through Akuity. Log into your cloud marketplace account, find the Akuity Platform subscription, and cancel it there.

Kuidas tühistada Argo Workflows (Akuity) (2026)

Plaanid Argo Workflows (Akuity) jaoks algavad alates 0,00 $/kuus. Järgige meie 7-sammulist juhendit, et tühistada tellimus umbes 5 minutiga — koos nõuannetega hoidmispakkumiste vältimiseks.

Uuendatud: aprill 2026

alates 0,00 $/kuus

Raske

Hinnanguline aeg:5 minutit

Tühistamise viis:Email

Log in to the Akuity Portal

Go to akuity.cloud and sign in with your account credentials (GitHub, Google, or SSO).

Open Organization Settings

In the left navigation panel, click the dropdown under the Akuity logo to select your organization, then navigate to the Organization Settings section.

Locate the Billing or Plan section

Within Organization Settings, look for a Billing or Plan tab. If a self-service downgrade or cancellation option is available, select 'Downgrade Plan' or 'Cancel Subscription'. Note: Akuity's portal has a documented 'downgrade billing plans' capability, but the exact menu label may vary.

Contact Akuity Support if self-service is unavailable

If no self-service cancellation button is present (common for enterprise accounts), submit a cancellation request via the contact form at akuity.io/contact or email sales@akuity.io. State your organization name and that you wish to cancel your Pro or Enterprise subscription.

Send written cancellation notice

Per Akuity's Terms of Service, monthly plans can be canceled at any time, while annual plans require 30 days written notice before the term renewal date. Ensure your cancellation request is submitted in writing (email counts) before this deadline.

Delete workspaces (optional cleanup)

If you wish to remove all data before cancellation, go to Workspace Settings > scroll to the 'Danger Zone' section > enter the workspace name to confirm > click 'I know what I am doing, delete workspace'. Only Organization Owners can perform this action.

Confirm cancellation and data export

Once Akuity processes your cancellation, request a metrics data export in writing if needed — this is only available for paid plan holders per the Terms of Service. Akuity will confirm when your subscription has been terminated.

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