Do I lose access to my projects immediately after canceling?

No. You remain on the Pro plan until the end of your current 30-day billing period. After that, Free plan limits apply — features are disabled when you exceed limits, but your data is not deleted.

Can I get a refund after canceling?

Refunds are not guaranteed. Appwrite's terms state they 'may be considered on a case-by-case basis and granted in the sole discretion of Appwrite.' Contact billing@appwrite.io to request one.

What happens to my data and projects after downgrading to Free?

Your data is retained. If your usage exceeds Free plan limits (e.g., more than 1 database, 3 buckets, or 5 functions), those resources are disabled but not deleted. Additional org members beyond the owner are also removed at the end of the billing cycle.

Can I reactivate my Pro plan after canceling?

Yes. You can upgrade back to Pro at any time from the Billing tab in your organization settings. Your billing cycle will restart from the upgrade date.

How do I remove my credit card after canceling?

There is currently no UI option to delete a saved payment method. You need to contact Appwrite support at billing@appwrite.io to have your card removed from the account.

What if the 'Change plan' button is grayed out?

This is a known issue affecting many users. Common causes include already having a Free-tier organization (the system blocks a second one) or a UI bug. Contact Appwrite support via billing@appwrite.io or the in-console support ticket system to request a manual downgrade.

Comment annuler Appwrite (2026)

Les forfaits Appwrite commencent à 0,00 $US/mois. Suivez notre guide en 7 étapes pour annuler votre abonnement en environ 5 minutes — avec des astuces pour éviter les offres de rétention.

Mis à jour : avril 2026

de 0,00 £GB/mois

Moyen

Temps estimé:5 procès-verbaux

Méthode d'annulation:Website

Log in to Appwrite Cloud Console

Go to https://cloud.appwrite.io and sign in to your Appwrite account.

Select your organization

In the top-left of the console, click your organization name to make sure you have the paid organization selected (not a free-tier org).

Open organization settings

Click the organization name or the gear icon to enter the organization settings page.

Navigate to the Billing tab

In the organization settings sidebar, click the 'Billing' tab to view your current plan and billing information.

Click 'Change plan'

On the Billing page, find the current plan section and click the 'Change plan' button. Note: this button may appear grayed out for some accounts — if so, proceed to step 6.

Select the Free plan

In the plan selection screen, choose the 'Free' plan and confirm the downgrade. This cancels your Pro subscription at the end of the current billing period. If you already have another Free organization, the Free plan option will be blocked and you must contact support instead.

Contact support if self-service is unavailable

If the 'Change plan' button is grayed out or disabled, email billing@appwrite.io or submit a support ticket through the Appwrite Console to request a manual downgrade. Include your organization name and account email.

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FAQ

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