Can I still watch Viu content after cancelling?

Yes. After cancelling, you retain premium access until the end of your current billing period. After that, your account reverts to the free tier and you can still watch ad-supported free content.

Will I get a refund if I cancel mid-cycle?

No. Viu does not offer refunds or credits for partial-month periods or unused content. Your subscription simply expires at the end of the paid billing cycle.

What if I don't see a cancellation option on the website?

If there is no cancel option in your Viu profile, you likely subscribed through a third party — cancel via Apple (iOS Settings → Subscriptions), Google Play (Play Store → Payments & subscriptions → Subscriptions → Viu), or your telecom provider (e.g. Digi, StarHub, Unifi) directly.

How do I reactivate my Viu Premium subscription?

You can resubscribe at any time by going to viu.com or the Viu app, selecting a plan, and completing payment. Your watch history and account data are retained.

How far in advance do I need to cancel?

You should cancel at least 24 hours before your next renewal date to avoid being charged for the next billing cycle.

Can I delete my Viu account entirely?

Yes. Account deletion is separate from cancellation. Go to your profile settings and look for 'Delete Account', or contact Viu support at enquiry.us@viu.com to request full account and data deletion.

Comment annuler Viu (2026)

Les forfaits Viu commencent à 4,99 $US/mois. Suivez notre guide en 5 étapes pour annuler votre abonnement en environ 3 minutes — avec des astuces pour éviter les offres de rétention.

Mis à jour : avril 2026

de 55 000,00 IDR/mois

FacileVous économisez 660 000,00 IDR /an en annulant

Temps estimé:3 procès-verbaux

Méthode d'annulation:Website

Log in to Viu website

Go to viu.com and sign in to your account using your registered email and password.

Open My Profile

Hover over or tap your profile icon in the top-right corner of the page, then select 'My Profile' from the dropdown menu.

Go to Viu Paid Service tab

Inside your profile page, click on the 'Viu Paid Service' tab (or 'My Plan' / 'Subscription' section) to view your active subscription details.

Click Unsubscribe

Click the 'Unsubscribe' or 'Cancel Subscription' button shown next to your active plan.

Confirm cancellation

Follow the on-screen confirmation prompts (typically 1–2 'Are you sure?' screens) and confirm your cancellation. Your premium access will continue until the end of the current billing period.

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