Will I lose access immediately after canceling?

No. Your paid plan remains active until the end of the current billing period, after which your account reverts to the free Hobby plan.

Can I get a refund if I cancel mid-cycle?

No. Formbricks' Terms of Service state that all payments are non-refundable with no credits for partial billing periods.

What happens to my data after I cancel?

Formbricks retains your data for 30 days after termination to allow for data migration. After 30 days, data is permanently deleted unless retention is required by law.

Can I downgrade instead of fully canceling?

Yes. On the Billing page you can click 'Switch at period end' to downgrade to a lower paid tier or to the free Hobby plan, which is free forever. This avoids losing your account entirely.

Can I undo a scheduled cancellation or downgrade?

Yes. Before the change takes effect at the end of the billing period, you can click 'Undo pending plan change' in the Billing settings to reverse it.

Do I need to contact support to cancel?

No. Cancellation is fully self-serve through the Stripe Customer Portal, accessible from the Billing tab in Organization Settings. No phone call or email is required.

Kako otkazati Formbricks (2026)

Planovi Formbricks počinju od 0,00 USD/mjesecno. Pratite naš vodič od 6 koraka za otkazivanje pretplate za oko 3 minuta — uz savjete za izbjegavanje ponuda za zadržavanje.

Ažurirano: travanj 2026.

od 0,00 USD/mjesecno

(≈ 0,00 €)

Jednostavno

Procijenjeno vrijeme:3 minuta

Nacin otkazivanja:Website

Log in to Formbricks Cloud

Go to https://app.formbricks.com and sign in to your account.

Open Organization Settings

In the left sidebar, click on your organization name or the settings icon to open Organization Settings.

Go to Billing

In the Organization Settings menu, click the 'Billing' tab.

Click 'Manage billing details'

On the Billing page, click the 'Manage billing details' button. This opens a Stripe-hosted Customer Portal in a new session.

Cancel your plan in Stripe portal

Inside the Stripe Customer Portal, locate your active subscription and click 'Cancel plan'. You may be asked to select a cancellation reason.

Confirm cancellation

Review the cancellation confirmation screen and click 'Cancel plan' to confirm. Your subscription will remain active until the end of the current billing period.

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Semrush

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Cesta pitanja

Obavijest o partnerstvu: Neki linkovi na ovoj stranici mogu biti partnerski linkovi. Ako obavite kupnju putem tih linkova, Subger može zaraditi malu proviziju bez dodatnih troškova za vas. To nam pomaže da stranica ostane besplatna i da nastavimo pružati točne informacije o pretplatama. Preporučujemo samo usluge za koje smatramo da pružaju vrijednost.

Trebate pomoc s upravljanjem pretplatama?

Pratite sve svoje pretplate, primajte podsjetnike za otkazivanje i pronalazite najbolje ponude uz Subger.

Isprobajte Subger besplatno