Kako otkazati Totango (2026)
Planovi Totango počinju od 0,00 USD/mjesecno. Pratite naš vodič od 6 koraka za otkazivanje pretplate za oko 10 minuta — uz savjete za izbjegavanje ponuda za zadržavanje.
Ažurirano: travanj 2026.
od 0,00 USD/mjesecno
Check your renewal date
Log in to the Totango app at app.totango.com. Navigate to Settings > Subscription in the left navigation panel. Note your contract renewal date — you must submit written notice at least 30 days before this date to avoid auto-renewal. This page is only visible to Global Admins or users with Subscription Permissions (configured under Settings > User Management > Permissions > Subscription Permissions).
Export your data
Before canceling, export any data you need. After cancellation takes effect, you have only a 45-day window to request a data download. After that window closes, Totango permanently deletes all customer data.
Prepare a written cancellation notice
Draft a written notice of non-renewal. Per Section 7.1 of Totango's Terms of Service, notice must be submitted in writing at least 30 days before the end of your current subscription term. Email qualifies as written notice and is deemed effective 1 day after sending.
Contact your Account Manager or submit a support request
Send your written cancellation notice to your designated account manager (their email is listed in your Order Form or on the Subscription page in the app). If you do not have a dedicated account manager, submit a cancellation request via the support portal at support.totango.com/hc/en-us/requests/new or email support@totango.com. Reference your account name and renewal date in your message.
Confirm cancellation in writing
Wait for written confirmation from Totango that your non-renewal notice has been received and logged. Keep this confirmation for your records. Your access continues until the end of the current contracted term.
Request data download before deadline
After your subscription ends, submit a data export request promptly. You have 45 days from the termination date to retrieve your Customer Data. Contact support@totango.com to initiate the export within this window.
Cesta pitanja
Trebate pomoc s upravljanjem pretplatama?
Pratite sve svoje pretplate, primajte podsjetnike za otkazivanje i pronalazite najbolje ponude uz Subger.
Isprobajte Subger besplatnoObavijest o partnerstvu: Neki linkovi na ovoj stranici mogu biti partnerski linkovi. Ako obavite kupnju putem tih linkova, Subger može zaraditi malu proviziju bez dodatnih troškova za vas. To nam pomaže da stranica ostane besplatna i da nastavimo pružati točne informacije o pretplatama. Preporučujemo samo usluge za koje smatramo da pružaju vrijednost.