What happens to my BetMGM balance when I close my account?

You should withdraw all funds before requesting account closure. If you have trouble withdrawing, the customer support team can assist you in processing your withdrawal before account closure.

Does BetMGM offer responsible gambling tools?

Yes. BetMGM offers deposit limits, cooling-off periods (1 day to 30 days), and self-exclusion (1 year to 5 years or lifetime). These can be accessed via 'Responsible Gaming' in your account settings. The National Council on Problem Gambling helpline (1-800-522-4700) is available 24/7.

How long does it take to close a BetMGM account?

BetMGM account closure requests are typically processed within 1–3 business days after contacting customer service. Self-exclusion takes effect immediately.

Kako otkazati BetMGM (2026)

Planovi BetMGM počinju od 0,00 USD/mjesecno. Pratite naš vodič od 5 koraka za otkazivanje pretplate za oko 10 minuta — uz savjete za izbjegavanje ponuda za zadržavanje.

Ažurirano: ožujak 2026.

od 0,00 USD/mjesecno

Jednostavno

Procijenjeno vrijeme:10 minuta

Nacin otkazivanja:Website

Log in to BetMGM

Visit betmgm.com or open the BetMGM app and sign in with your registered email and password.

Withdraw your balance

Go to 'My Account' and select the 'Withdraw' option. Transfer all remaining funds to your bank account or PayPal before requesting closure.

Navigate to Account Settings

Click on your profile or account icon and select 'Account Settings' from the menu.

Contact Customer Service for closure

BetMGM requires you to contact their customer service team to close your account. Use the live chat in the app, call their support line, or email support@betmgm.com to request account closure.

Confirm your closure request

Provide your account details to the support agent and confirm your closure request. You'll receive a confirmation email once the account has been closed, typically within 1–3 business days.

Savjeti za zadrzavanje

We understand you'd like to close your BetMGM account, and we want to make sure we do right by you before processing that request. If you're concerned about gambling-related issues, BetMGM's GameSense program and Responsible Gaming tools let you set limits, take a break, or self-exclude — starting immediately. The National Council on Problem Gambling (1-800-522-4700) offers free confidential support anytime. If you'd simply like to pause your activity rather than close permanently, a cooling-off period is available. Otherwise, please make sure to withdraw your balance and we'll process your closure request.