Cara Membatalkan SAP Concur (2026)
Paket SAP Concur dimulai dari US$8,00/bulan. Ikuti panduan 6 langkah kami untuk membatalkan langganan Anda dalam sekitar 20 menit — dengan tips menghindari tawaran retensi.
Diperbarui: April 2026
dari US$8,00/bulan
(≈ ₪23,91)
Review your contract terms
Locate your SAP Concur Customer Agreement and Order Form. Check the renewal and termination clauses — most Concur contracts auto-renew annually and require written non-renewal notice 60–90 days before the contract end date. Missing this window locks you in for another full year.
Log in and locate your Account Executive or Client Success Manager
Sign in to your SAP Concur account at concursolutions.com. Your assigned Client Success Manager (CSM) or Account Executive is the correct contact to initiate cancellation. Their details are typically in the original onboarding email or your contract documents.
Contact SAP Concur support to initiate cancellation
If you cannot find your CSM, call SAP Concur Authorized Support at +1 855-895-4815 and select the 'Authorized Support Contact' option from the phone menu. Alternatively, submit a written request via the contact form at concur.com/en-us/contact. Identify yourself as an Administrator with authority to cancel.
Submit written notice of non-renewal
Send a formal written notice (email is accepted) to your Account Executive or CSM stating your intent not to renew. Include your company name, account ID, contract number, and requested cancellation/end date. Keep a timestamped copy — this notice starts the official process.
Confirm cancellation and receive acknowledgment
SAP Concur will respond confirming receipt of your non-renewal notice. Verify the confirmed end date matches your contract term. If you are mid-contract, discuss any early-termination fees with your Account Executive at this stage.
Export your data before the end date
Before your contract end date, export all expense reports, receipts, travel data, and user records you need to retain. Go to Administration > Expense > Reporting to download reports. After termination, access to your data will be revoked.
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