Will I lose all my CRM data if I cancel HubSpot?

No, the free HubSpot CRM retains your contacts and deals. However, paid features like custom properties, automation workflows, and advanced reporting will be unavailable.

Can I cancel mid-contract?

HubSpot annual plans typically require completing the full contract term. Contact HubSpot support to discuss early termination options, which may involve a fee.

What happens to my marketing automation workflows?

Active workflows will stop running when your Marketing Hub subscription ends. Export your workflow logic before cancelling, as you won't be able to access the workflow editor on the free plan.

Cara Membatalkan HubSpot (2026)

Paket HubSpot dimulai dari US$21,99/bulan. Ikuti panduan 6 langkah kami untuk membatalkan langganan Anda dalam sekitar 10 menit — dengan tips menghindari tawaran retensi.

Diperbarui: Maret 2026

dari US$21,99/bulan

SedangAnda menghemat US$263,88/tahun dengan membatalkan

Perkiraan Waktu:10 menit

Metode Pembatalan:Website

Log into HubSpot

Go to app.hubspot.com and sign in with a Super Admin account.

Navigate to Account & Billing

Click the settings gear icon in the top navigation, then go to 'Account & Billing' or 'Account Defaults' > 'Billing'.

Open subscription management

In the Billing section, find your active subscriptions (Marketing Hub, Sales Hub, Service Hub, etc.) and click 'Manage'.

Request cancellation

Click 'Cancel subscription' or 'Downgrade'. HubSpot may require you to contact their cancellation team, especially for annual contracts.

Export your data

Before cancellation, export your CRM contacts, deals, and marketing data. Go to your contacts/deals list and use the 'Export' option.

Confirm cancellation

Complete the cancellation request. If on an annual contract, you may need to wait until the contract end date. HubSpot will send a confirmation email.

Tips Retensi

Cancelling HubSpot means you'll lose your CRM features beyond the free tier, marketing automation, email sequences, custom reporting, and all paid Hub features. Your CRM data remains on the free plan but with severely limited functionality.