Can I still access my data after cancelling?

No. Once the cancellation takes effect at the end of your billing cycle, you lose all access to your account data including tickets, leads, users, channels, and business rules. Export any data you need before the billing cycle ends.

Can I reactivate my account after cancelling?

You can restore your account before the current billing cycle ends by contacting Zendesk Sales or Support. Once the billing cycle ends and the account is fully cancelled, reactivation may not be possible and data may be permanently deleted.

What happens to my data after cancellation?

Account data is deleted in accordance with Zendesk's Service Data Deletion Policy after cancellation takes effect. You should export tickets, contacts, and any other important data before your billing period ends.

Who is allowed to cancel the account?

Only the account owner can cancel a Zendesk account. Billing admins and regular agents do not have this permission. If the current owner is unavailable, you must first transfer account ownership before cancelling.

Can I cancel if I'm on an annual contract?

Annual contract customers (sales-assisted accounts) cannot self-cancel through the Admin Center. You must contact your Zendesk account representative and provide at least 30 days written notice before the end of your subscription term as required by the Customer Agreement.

Hvernig á að segja upp Zendesk (2026)

Áskriftir Zendesk byrja frá 69,00 USD/mán.. Fylgdu 6-skrefa leiðbeiningunum okkar til að segja upp áskriftinni þinni á um 5 mínútum — með ráðum til að forðast viðhaldstilboð.

Uppfært: apríl 2026

frá 69,00 USD/mán.

(≈ 58,92 EUR)

MiðlungsÞú sparar 660,00 USD/ári með uppsögn

Heimsækja vefsíðu

Áætlaður tími:5 mínútur

Uppsagnaraðferð:Website

Open Admin Center

Log in to your Zendesk account. Click the four-square grid icon (Admin Center) in the left sidebar, or navigate to your Zendesk subdomain followed by /admin.

Go to Billing > Subscription

In the Admin Center sidebar, click 'Account', then select 'Billing' and choose 'Subscription' from the submenu.

Open cancellation options

For newer accounts: click the 'Manage' button on the Subscription page. For legacy accounts: scroll to the bottom of the Subscription page and click 'Cancellations'.

Select 'Remove products or cancel account'

On the Manage subscription page, scroll to the bottom and click 'Remove products or cancel account'. To cancel the entire account (not just a product), click 'Cancel account' at the bottom of this page.

Confirm the cancellation

A confirmation dialog will appear warning that you will lose access to all data. Click 'Cancel account' again to confirm. Note: this button appears twice — once to initiate and once to confirm.

Complete the cancellation survey

Select a reason for cancellation from the survey options and submit. This is required to finalize the cancellation. The account remains active until the end of the current billing cycle.

Ódýrari valkostir

Microsoft 365

frá 1,99 USD/mán.(≈ 1,70 EUR)

Sparaðu 67,01 USD/mán.

Google Workspace

Sparaðu 69,00 USD/mán.

Wasabi

frá 6,99 USD/mán.(≈ 5,97 EUR)

Sparaðu 62,01 USD/mán.

さくらのクラウド

Sparaðu 69,00 USD/mán.

Salesforce Essentials

frá 25,00 USD/mán.(≈ 21,35 EUR)

Sparaðu 44,00 USD/mán.

Algengar spurningar

Þarftu hjálp við að stjórna áskriftunum þínum?

Fylgstu með öllum áskriftunum þínum, fáðu uppsagnaráminningar og finndu bestu tilboðin með Subger.

Prófaðu Subger ókeypis

Hlutdeildarupplýsingar: Sumar tenglur á þessari síðu kunna að vera hlutdeildartenglur. Ef þú kaupir í gegnum þessar tenglur kann Subger að fá lítið sem eitt þóknun án þess að það kosti þig meira. Þetta hjálpar okkur að halda síðunni ókeypis og halda áfram að veita nákvæmar áskriftarupplýsingar. Við mælum aðeins með þjónustum sem við teljum að séu þess virði.