When does the cancellation take effect?

Downgrades to the Free plan take effect on the 1st of the following month, not immediately. You retain your current plan's limits and will receive a final invoice on that date covering the full package fee plus usage from the current month.

Will I get a refund for the remaining days in my billing period?

No. Ably's terms state that you may deactivate your account at any time without a refund. There is no pro-rata refund for partial months when downgrading.

What happens to my apps and data after I downgrade to Free?

Your apps continue running under the Free plan limits (200 concurrent connections, 6 million messages/month, 500 msg/s). No data is deleted by the downgrade itself — full data deletion only happens if you separately request account closure via email.

How do I permanently delete my Ably account and all data?

First downgrade to the Free plan, then email support@ably.com from the account owner's email address requesting account deletion. Ably will send a confirmation email; reply to confirm. This is irreversible — all information is permanently deleted with no recovery option.

Can a team member cancel on my behalf?

No. Only the account owner has permission to downgrade or cancel. Team members and collaborators cannot initiate a plan change or account closure.

Is there a cancellation fee?

No cancellation fee. You simply stop being charged after the final invoice is issued on the 1st of the month following your downgrade request.

Hvernig á að segja upp Ably (2026)

Áskriftir Ably byrja frá 0,00 USD/mán.. Fylgdu 6-skrefa leiðbeiningunum okkar til að segja upp áskriftinni þinni á um 3 mínútum — með ráðum til að forðast viðhaldstilboð.

Uppfært: apríl 2026

Auðvelt

Heimsækja vefsíðu

Áætlaður tími:3 mínútur

Uppsagnaraðferð:Website

Log in to your Ably account

Go to ably.com/login and sign in with your account owner credentials. Note: only the account owner can cancel — team members do not have this permission.

Open the Account menu

Once logged in, click on the 'Account' menu in the top navigation bar of the Ably dashboard.

Go to Billing

In the Account dropdown, select 'Billing' to open your billing and subscription settings.

Click Downgrade

On the Billing page, locate the 'Downgrade' button. Below the 'Upgrade your package' button you will see a link labelled 'Downgrade to a free package' — click it to initiate the downgrade.

Confirm the downgrade

Confirm your selection when prompted. Your plan will be downgraded to Free on the 1st of the following month. You will receive a final invoice on that date covering the full package fee plus any usage from the current month. No refund is issued for the remainder of the current billing period.

(Optional) Request full account deletion

If you also want all data permanently deleted, send an email to support@ably.com from the account owner's email address requesting account closure. Ably will reply with a confirmation email; reply to confirm. This step is irreversible — all apps, channels, and data are permanently deleted.

Ódýrari valkostir

GitHub

frá 4,00 USD/mán.(≈ 3,42 EUR)

Datadog

frá 15,00 USD/mán.(≈ 12,81 EUR)

Bubble

frá 32,00 USD/mán.(≈ 27,32 EUR)

Directus

Turso

frá 29,00 USD/mán.(≈ 24,76 EUR)

Algengar spurningar

Þarftu hjálp við að stjórna áskriftunum þínum?

Fylgstu með öllum áskriftunum þínum, fáðu uppsagnaráminningar og finndu bestu tilboðin með Subger.

Prófaðu Subger ókeypis

Hlutdeildarupplýsingar: Sumar tenglur á þessari síðu kunna að vera hlutdeildartenglur. Ef þú kaupir í gegnum þessar tenglur kann Subger að fá lítið sem eitt þóknun án þess að það kosti þig meira. Þetta hjálpar okkur að halda síðunni ókeypis og halda áfram að veita nákvæmar áskriftarupplýsingar. Við mælum aðeins með þjónustum sem við teljum að séu þess virði.