How much notice do I need to give before cancelling Swept?

Swept's Terms of Service (Section 15) require 30 days written notice from either party to cancel. You will continue to be billed during this 30-day notice period.

Will I get a refund when I cancel Swept?

Swept does not offer refunds for standard voluntary cancellations. If Swept is in breach of contract, you may be entitled to a refund of prepaid fees for the period after termination (per Terms Section 16.1). For mid-cycle cancellations, no prorated refunds are documented.

Can I still access my account after submitting a cancellation request?

Yes — access continues through the notice period (up to 30 days after your cancellation request). After the termination date, access is expected to be revoked, though Swept does not publicly specify a grace period.

Can I reactivate my Swept account after cancelling?

Reactivation is not documented publicly. Contact Swept support at support@sweptworks.com or call 1-855-710-2079 to inquire about reactivating a cancelled account.

What happens to my data after I cancel?

Swept does not publish a specific data retention policy after account closure. Export all your data (schedules, time tracking, inspections) before your cancellation effective date. Contact support before cancelling if you need clarification on how long data is retained.

Is there a self-service cancellation option in the Swept app?

Swept's Terms mention cancellation 'through the Service' as an option, but there is no publicly documented self-service cancellation flow in the knowledge base. The most reliable method is to send a written cancellation request to support@sweptworks.com.

Hoe Swept opzeggen (2026)

Abonnementen voor Swept beginnen vanaf US$ 49,00/maand. Volg onze 5-stappengids om je abonnement in ca. 5 minuten op te zeggen — met tips om retentieaanbiedingen te vermijden.

Bijgewerkt: mei 2026

van US$ 49,00/maand

(≈ € 41,87)

MoeilijkU bespaart US$ 588,00 per jaar door op te zeggen.

Bezoek website

Geschatte tijd:5 notulen

Annuleer methode:Email

Review your contract notice requirement

Swept requires 30 days written notice to cancel per their Terms of Service (Section 15). Plan your cancellation date accordingly — you will continue to be billed during this notice period. Billing runs monthly on the 1st of each month.

Export your data before cancelling

Before initiating cancellation, log in to your Swept account at app.sweptworks.com and export any data you need (scheduling history, time tracking records, inspection reports). Swept does not publish a specific post-cancellation data retention window, so export everything beforehand.

Send written cancellation notice to support

Email support@sweptworks.com with a written cancellation request. Include your account name, the email address on the account, and the date you want cancellation to take effect (at least 30 days from today). Subject line: 'Cancellation Request – [Your Company Name]'.

Alternatively, cancel through the web app

Swept's Terms state you may also cancel 'through the Service.' Log in at app.sweptworks.com, navigate to your account or billing settings, and look for a cancellation or plan management option. If no self-service option is visible, proceed with the email method.

Confirm receipt of your cancellation

Wait for a confirmation reply from Swept support acknowledging your cancellation request and the effective termination date. If you do not receive confirmation within 2–3 business days, follow up by phone at 1-855-710-2079 (Mon–Fri, 9 AM–5 PM EST).

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