Will I still have access after canceling?

Yes. Access continues until the end of your current billing cycle (monthly or annual). After that, your team loses access to the account.

Can I get a refund after canceling?

Monthly plans receive no refunds under any circumstances. Annual plans may qualify for a partial refund only if canceled within 30 days of the annual renewal date (not on your first purchase) — contact support@agorapulse.com after canceling to request consideration.

How do I reactivate my subscription?

Before your billing cycle ends, go back to Subscription settings and click 'Turn on your subscription renewal' — no data is lost. After the cycle ends, you would need to re-subscribe from scratch.

Does canceling delete my data?

No. Canceling only stops future billing; your data remains intact until the billing cycle ends. To permanently delete your account and all data, go to your avatar → Personal settings → 'Delete my account' → confirm. This action is irreversible, so export your data first.

I'm on a Custom or Enterprise plan — how do I cancel?

You must contact your Customer Success Manager directly or email cs@agorapulse.com with written notice at least 60 days before your renewal date. The in-app cancel button does not apply to Custom plan accounts. Missing the 60-day window results in automatic renewal for another full year.

Can a team admin cancel the subscription?

No. Only the Organization Owner has permission to cancel the subscription. Team members and admins cannot access the cancellation option.

Come disdire Agorapulse (2026)

I piani Agorapulse partono da 0,00 USD/mese. Segui la nostra guida in 6 passaggi per disdire il tuo abbonamento in circa 3 minuti — con consigli per evitare le offerte di fidelizzazione.

Aggiornato: aprile 2026

Facile

Visita il sito web

Tempo stimato:3 verbali

Metodo di cancellazione:Website

Log in as Owner

Log in to Agorapulse at app.agorapulse.com. Note: only the Organization Owner can cancel — team admins do not have this permission.

Open Subscription settings

Click your profile picture / avatar in the bottom-left corner of the dashboard, then click 'Subscription' in the menu that appears.

Navigate to cancellation

On the Subscription summary page (app.agorapulse.com/subscription/summary), scroll to the bottom to find the cancellation option.

Click Cancel subscription

Click 'Cancel subscription' (for paid plans), 'Cancel trial' (if on a free trial), or 'Stop Free Plan' (if on the free tier).

Complete the feedback form

Fill in the cancellation reason survey that appears — select your reason and optionally add comments.

Confirm cancellation

Click 'Confirm cancellation' (also referenced as 'Terminate' in some UI versions) to finalize. You will receive a confirmation and retain access until the end of your current billing cycle.

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