Can I cancel Pinpoint mid-contract?

No. Pinpoint uses annual contracts billed upfront, and cancellation means non-renewal at the end of the current contract term. You cannot exit mid-term without specific contractual provisions negotiated in your agreement.

Will I receive a refund if I cancel?

No refund policy is publicly documented. Given annual upfront billing, mid-term refunds are unlikely unless your contract explicitly provides for them. Review your signed agreement or ask your CSM.

How do I export my data before leaving?

Use Pinpoint's in-platform custom report builder to export candidate data as CSV files before your contract ends. It is recommended to do this well in advance of your termination date.

What happens to my data after cancellation?

Pinpoint deletes all data from production systems within 15 days of contract end, and from backup systems within 45 days. If you want your data returned rather than deleted, you must request this in writing within 30 days of termination.

Can I reactivate my Pinpoint account after cancelling?

Yes, you can re-subscribe by contacting the Pinpoint sales team. There is no self-serve reactivation — you would go through the standard sales and onboarding process again.

Come disdire Pinpoint (2026)

I piani Pinpoint partono da 0,00 USD/mese. Segui la nostra guida in 5 passaggi per disdire il tuo abbonamento in circa 10 minuti — con consigli per evitare le offerte di fidelizzazione.

Aggiornato: aprile 2026

Duro

Visita il sito web

Tempo stimato:10 verbali

Metodo di cancellazione:Email

Export your candidate data

Before cancelling, log into your Pinpoint account and use the custom report builder to export all candidate data as CSV files. Do this well in advance — production data is deleted within 15 days of contract end and backups within 45 days.

Contact your Customer Success Manager

Every Pinpoint customer is assigned a dedicated Customer Success Manager (CSM). Reach out to them directly via email or the in-platform live chat to notify them of your intent to cancel / not renew.

Alternatively, contact support or billing

If you do not have your CSM's contact, reach Pinpoint via live chat inside the platform, by phone (UK: +44 (0) 203 318 9441 / US: +1 888-349-1444), or by email at accounts@pinpointhq.com. State clearly that you wish to cancel and not renew your contract.

Confirm non-renewal before contract end date

Pinpoint uses annual contracts billed upfront. Cancellation means non-renewal at the end of your current contract term. Confirm the exact contract end date with your CSM and ensure your cancellation notice is submitted before any notice period required by your agreement.

Request data return or confirm deletion in writing

Within 30 days of your contract end date, send a written request if you want your data returned rather than deleted. If you take no action, Pinpoint will delete all data from production systems within 15 days and from backups within 45 days of termination.

Alternative più economiche

Buffer

da 5,00 USD/mese(≈ 160,50 ฿)

Ahrefs

da 99,00 USD/mese(≈ 3177,87 ฿)

Hootsuite

da 99,00 USD/mese(≈ 3177,87 ฿)

Mixpanel

da 25,00 USD/mese(≈ 802,49 ฿)

Semrush

da 130,00 USD/mese(≈ 4172,97 ฿)

Domande frequenti

Hai bisogno di aiuto per gestire i tuoi abbonamenti?

Tieni traccia di tutti i tuoi abbonamenti, ricevi promemoria di cancellazione e trova le offerte migliori con Subger.

Prova Subger gratuitamente

Informativa sulle affiliazioni: Alcuni link in questa pagina potrebbero essere link di affiliazione. Se effettui un acquisto tramite questi link, Subger potrebbe guadagnare una piccola commissione senza costi aggiuntivi per te. Questo ci aiuta a mantenere il sito gratuito e a continuare a fornire informazioni accurate sugli abbonamenti. Consigliamo solo servizi di cui riteniamo possano offrire valore.