Freshsales — Free Service Overview
Freshsales is a free CRM & Sales service. Browse features, available discounts, and alternatives below.
Updated: May 2026
About Freshsales
Freshsales is a crm sales platform operated by Freshworks Inc., headquartered in San Mateo, California, United States (founded in Chennai, India). This Subger guide covers who runs Freshsales, the current tier ladder and pricing, the feature set that anchors the product on its category shelf, the devices and surfaces the apps support, and the questions Freshsales customers ask most often.
Quick facts about Freshsales
- Brand: Freshsales
- Operator: Freshworks Inc.
- Headquarters: San Mateo, California, United States (founded in Chennai, India)
- Founded: 2016 (Freshworks founded 2010)
- Ownership: publicly traded on NASDAQ under ticker FRSH (IPO September 2021)
- Category: Crm Sales
- Anchor price: $9/seat/month on the Growth tier
- 2025-2026 buying signal: see the differentiator section below
What is Freshsales?
Freshsales is positioned in the crm sales space as follows: Freshsales competes in the all-in-one SMB CRM class, often paired with the wider Freshworks suite (Freshdesk, Freshchat) as a single-vendor service-and-sales stack. The product is shipped by Freshworks Inc. from San Mateo, California, United States (founded in Chennai, India) and reaches its customers through the surfaces detailed in the platform-support table later on this page. Availability of specific features can vary by tier and region; the in-app or vendor-site experience in your market is always the canonical source.
Who operates Freshsales?
Operator and headquarters
Freshsales is operated by Freshworks Inc. from San Mateo, California, United States (founded in Chennai, India). The company was founded in 2016 (Freshworks founded 2010), giving it a track record across multiple product cycles in the crm sales category.
Ownership and funding
On ownership: publicly traded on NASDAQ under ticker FRSH (IPO September 2021). This shapes the buyer signal — public-company governance, venture-backed scale, founder-led independence and private-equity-owned operating models each carry different roadmap and pricing trajectories. Review the operator's investor or company-news pages for the most recent status.
Jurisdiction and reach
With HQ in San Mateo, California, United States (founded in Chennai, India), Freshsales operates under the corporate and data-protection regime of its home jurisdiction; cross-border customers are typically served via local entities or processors as documented in the operator's Privacy Policy and Terms of Service.
Why choose Freshsales
Feature breadth
Freshsales ships the following capabilities that anchor it on the crm sales shelf:
- Freddy AI for contact scoring, deal insights and next-best-action
- Built-in phone and email with call recording
- Sales sequences for cadenced outreach with conditional steps
- Multiple sales pipelines and territory management
- Workflow automation for lead assignment and follow-ups
- Web forms and chatbot for lead capture
- Native integrations with Freshdesk, Freshchat and Google Workspace
- Mobile apps with voice notes, business-card scanner and offline sync
Plan structure and household fit
The current tier ladder for Freshsales scales from an entry plan up to enterprise-grade options, with the Growth tier sitting in the typical sweet spot for most buyers. Annual prepay usually unlocks a meaningful discount over month-to-month; check the live widget on this page for the vendor-current price in your country and currency.
2025-2026 differentiator
In 2025 Freshworks deepened Freddy AI across Freshsales — generative deal summaries, email reply drafting and natural-language report queries are now standard on Growth and above.
Freshsales pricing in 2026
The current advertised tier ladder for Freshsales (as published by Freshworks Inc.; check the live widget on this page for your country and currency):
| Tier | Price | What you get |
|---|---|---|
| Free | $0 | Up to 3 users, basic contact and deal management |
| Growth | $9/seat/month | AI-powered contact scoring, sales sequences, custom reports |
| Pro | $39/seat/month | Multiple sales pipelines, territory management, AI forecasting |
| Enterprise | $59/seat/month | Custom modules, audit logs, sandbox and dedicated account manager |
Promotional pricing, regional VAT/GST and seasonal codes can move the headline. Use Subger's tracking tools to time your purchase against active offers and to monitor the post-promo renewal price on Freshsales.
| Subger feature | Where to find it |
|---|---|
| Renewal-price tracker | True price page |
| Active deals + promos | Deals page |
| Promo codes | Promo codes |
| Cancellation guide | Cancel guide |
Freshsales apps and platform support
| Platform | Support |
|---|---|
| Web app | Chrome, Edge, Safari, Firefox |
| Desktop | macOS and Windows native apps where shipped |
| iOS / Android | Mobile companion apps where shipped |
| Browser extensions | Chrome, Edge, Firefox where applicable |
| API / webhooks | Developer access on paid tiers |
| SSO / SCIM | Enterprise tier identity integrations |
Sales pipeline and integrations
Scope and depth
Freshsales's position in the crm sales category rests on the feature list above plus the 2025-2026 differentiator described earlier. The depth of capability available to you depends on the tier you pick — the Enterprise tier unlocks the complete feature set, while entry tiers focus on essentials.
Integrations and ecosystem
Integrations are a critical buying signal in the crm sales space. Review the feature list above for Freshsales's key integrations and confirm that the tools in your existing stack are supported before committing to a paid tier.
Customer support and onboarding
Freshworks Inc. offers customer support through documented channels — help center, ticketing and (on higher tiers) dedicated success management. Onboarding complexity scales with the tier: entry plans are typically self-serve, while enterprise contracts include white-glove implementation.
Who Freshsales fits best
- Teams in the crm sales category seeking the named features above
- Buyers prioritising the 2025-2026 differentiator highlighted earlier
- Customers in India)-based jurisdictions and adjacent markets
- Organisations at the scale the Growth or higher tier targets
- Teams replacing more expensive or less specialised alternatives with a like-for-like fit
Frequently asked questions about Freshsales
Who operates Freshsales and where are they based?
Freshsales is operated by Freshworks Inc., headquartered in San Mateo, California, United States (founded in Chennai, India).
When was Freshsales founded?
Freshsales's parent operator was founded in 2016 (Freshworks founded 2010). Ownership status as of 2025-2026: publicly traded on NASDAQ under ticker FRSH (IPO September 2021).
How much does Freshsales cost?
The current tier ladder runs from Free ($0) up to Enterprise ($59/seat/month). The pricing table above lists every tier; the live widget mirrors the vendor's current prices for your country.
Is there a free tier or free trial?
Free or trial availability for Freshsales is visible in the pricing table above. Promotional offers change — see the Freshsales deals page for current promotions.
How do I cancel Freshsales?
Cancellation depends on where you signed up. Direct subscribers cancel in account settings; users billed via Apple, Google or a partner cancel in that store's subscription manager. Subger's Freshsales cancel guide covers every billing path step by step.
How does Freshsales compare on price?
Use Subger's true price tracker to compare Freshsales's renewal price to the introductory teaser and to category alternatives. Annual prepay and team / organisation plans usually unlock the biggest unit-cost savings.
Where is Freshsales available?
Freshsales is available in the markets documented on Freshworks Inc.'s site. Pricing and plan availability can vary by country — confirm in your region before subscribing.
What devices does Freshsales support?
See the platform-support table above. In summary, Freshsales delivers its product through the surfaces typical for crm sales, including web and the mobile or desktop clients listed.
What's new with Freshsales in 2025-2026?
In 2025 Freshworks deepened Freddy AI across Freshsales — generative deal summaries, email reply drafting and natural-language report queries are now standard on Growth and above.
Are there deals or promo codes available?
Subger tracks active Freshsales deals on the Freshsales deals page and promo codes on the Freshsales promo codes page. Annual prepay and team pricing usually beat seasonal codes.
Get started with Freshsales
To subscribe to Freshsales, head to the Freshworks Inc. site and pick the tier from the table above that matches your team size and feature needs. The Growth tier is the typical starting point for serious users; annual prepay normally delivers the best unit cost. Pair this page with the linked Subger guides below to time your purchase against active deals and to monitor the post-promo renewal price.
Related Subger guides for Freshsales
Pricing
| Regional pricing | Free | Growth | Pro | Enterprise |
|---|---|---|---|---|
| 🇦🇺AustraliaAUD | A$0.00≈ ZAR 0.00 | A$13.77≈ ZAR 164.23 | A$59.67≈ ZAR 711.67 | A$90.27≈ ZAR 1,076.63 |
| 🇧🇷BrazilBRL | R$0.00≈ ZAR 0.00 | R$44.55≈ ZAR 149.44 | R$193.05≈ ZAR 647.58 | R$292.05≈ ZAR 979.68 |
| 🇨🇦CanadaCAD | CA$0.00≈ ZAR 0.00 | CA$12.24≈ ZAR 147.07 | CA$53.04≈ ZAR 637.29 | CA$80.24≈ ZAR 964.10 |
| 🇫🇷FranceEUR | €0.00≈ ZAR 0.00 | €8.28≈ ZAR 159.57 | €35.88≈ ZAR 691.45 | €54.28≈ ZAR 1,046.04 |
| 🇩🇪GermanyEUR | €0.00≈ ZAR 0.00 | €8.28≈ ZAR 159.57 | €35.88≈ ZAR 691.45 | €54.28≈ ZAR 1,046.04 |
| 🇮🇳IndiaINR | ₹0.00≈ ZAR 0.00 | ₹751.50≈ ZAR 129.21 | ₹3,256.50≈ ZAR 559.93 | ₹4,926.50≈ ZAR 847.07 |
| 🇯🇵JapanJPY | ¥0.00≈ ZAR 0.00 | ¥1,300.00≈ ZAR 135.54 | ¥5,800.00≈ ZAR 604.73 | ¥8,800.00≈ ZAR 917.53 |
| 🇬🇧United KingdomGBP | £0.00≈ ZAR 0.00 | £7.11≈ ZAR 158.01 | £30.81≈ ZAR 684.73 | £46.61≈ ZAR 1,035.87 |
| 🇺🇸United StatesUSD | $0.00≈ ZAR 0.00 | $9.00≈ ZAR 148.05 | $39.00≈ ZAR 641.55 | $59.00≈ ZAR 970.55 |
Prices converted at current exchange rate
Available Guides
Sources
Subger is not affiliated with, endorsed by, or connected to Freshsales or its parent companies. All trademarks, service marks, and logos belong to their respective owners. Information on this page is provided for informational and comparison purposes only. Pricing and plan details are sourced from publicly available information and may not reflect current offerings — please verify with the official provider. If you are a representative of this service and believe any information is inaccurate, please contact us at info@subger.com.
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