Can I cancel my Chubb Fire & Security contract online?

No. The Chubb Customer Portal (chubbfs.com) does not support online cancellation. You must cancel by phone (0344 879 1770) and/or written notice sent by post to their Blackburn address. Online agreements do come with a 14-day cooling-off period, but even then, written or phone notice is required.

Will I be charged a fee for cancelling early?

Yes, if you are within your minimum contract term. The standard early termination penalty is 50% of the charges that would have applied for the remaining minimum term. For rental services (FX Plus, Intruder 360 Plus), specific escalating fee schedules apply depending on how far into the contract you are — typically 6 months' rent is the minimum penalty. No early termination fee applies after the minimum term if correct notice is given.

How much notice do I need to give to cancel?

After your minimum term has ended, you must give at least 3 months' written notice. Consumer customers on rental services with annual charges of £1,500 or less, who are at least 18 months into their contract, can cancel with 3 months' notice (annual billing) or 1 month's notice (monthly billing). Notice cannot expire before the end of your minimum term.

What happens to my alarm equipment when I cancel?

If you purchased your equipment outright, it remains yours after cancellation. If you are on a rental agreement (e.g. FX Plus), Chubb retains ownership and will arrange collection of the equipment. A reasonable collection fee may apply. Do not dispose of or use rented equipment after giving notice.

Will I receive a refund if I cancel within the cooling-off period?

Yes. If you cancel within 14 days of entering the agreement (online only), Chubb will reimburse all payments received and no further payment will be required. If you requested services to begin within the 14-day cooling-off period, you may be charged for services already rendered.

Can I reactivate my Chubb contract after cancelling?

You would need to contact Chubb to sign a new contract. Previous pricing and terms are not guaranteed; you would be subject to current pricing and a new minimum term. Contact 0344 879 1770 or visit chubbfs.com to enquire about re-signing.

Chubb Fire & Securityの解約方法（2026年）

Chubb Fire & Securityのプランは$29.99/月から。6ステップのガイドに従って約30分でサブスクリプションを解約できます — 引き止めオファーを避けるコツ付き。

更新日: 2026年4月

から $29.99/月

(≈ €25.61)

難しい解約すると年間$359.88の節約

ウェブサイトを見る

所要時間:30 分

解約方法:Phone

Check your contract terms

Locate your Chubb contract to confirm your minimum term and service type. Minimum terms vary: Fire Detection & Alarm Monitoring = 3 years; FX Plus/Intruder 360 Plus Rental = 3 or 5 years; Standard Security Maintenance = 1 year; Comprehensive Maintenance = 3 years. After the minimum term, the contract auto-renews until either party gives written notice.

Determine your notice period

If you are past your minimum term, you must give at least 3 months' written notice (notice cannot expire before the end of the minimum term). Consumer customers with an annual charge of £1,500 or less who are 18+ months into their contract may terminate with 3 months' notice (annual payers) or 1 month's notice (monthly payers). If you are within the 14-day cooling-off window (for agreements signed online), you can cancel immediately with no penalty.

Call Chubb customer care

Phone Chubb's 24/7 customer care line on 0344 879 1770 to verbally notify them of your intention to cancel. For fire consultancy/training services specifically, call 01254 295090. State clearly that you wish to terminate your agreement and ask for a cancellation reference number. Note the date, time, and name of the agent you spoke with.

Send a written cancellation notice

Send a formal written cancellation letter (required to make notice legally binding) to: Customer Cancellation, FAO: Fire Consultancy and Fire Safety Training, Chubb Fire & Security Limited, Shadsworth Road, Blackburn BB1 2PR. Include your account number, contract number, site address, and the date from which you wish to cancel. Send via recorded/tracked post to have proof of delivery.

Await written confirmation from Chubb

Chubb should send written confirmation of your cancellation. Keep this for your records. If you do not receive confirmation within 14 days of your notice letter being delivered, follow up by calling 0344 879 1770 and referencing your cancellation reference number.

Arrange return of rented equipment (if applicable)

If you are on a rental service (FX Plus, Intruder 360 Plus), Chubb will arrange collection of equipment. Do not use, damage, or dispose of rented equipment. Chubb charges a 'fair and reasonable' collection fee upon written request. Purchased equipment is yours to keep.

より安い代替サービス

Ring Protect

から $4.50/月(≈ €3.84)

$25.49/月の節約

Arlo Secure

から $7.99/月(≈ €6.82)

$22.00/月の節約

Frontpoint

から $44.99/月(≈ €38.42)

Verisure

Ajax Systems

$29.99/月の節約

よくある質問

サブスクリプション管理でお困りですか？

Subgerですべてのサブスクリプションを追跡し、解約リマインダーを受け取り、最高のお得情報を見つけましょう。

Subgerを無料で試す

アフィリエイト開示： このページの一部のリンクはアフィリエイトリンクである場合があります。これらのリンクを通じて購入された場合、Subgerはお客様への追加費用なしに少額の手数料を得ることがあります。これにより、サイトを無料に保ち、正確なサブスクリプション情報の提供を継続することができます。当サービスが価値を提供すると判断したサービスのみを推薦しています。