Mend.ioの解約方法（2026年）
Mend.ioのプランは$0.00/月から。6ステップのガイドに従って約10分でサブスクリプションを解約できます — 引き止めオファーを避けるコツ付き。
更新日: 2026年4月
Review your contract terms
Locate your Order Form or Master Subscription Agreement. Check the termination clause — Mend.io requires written notice at least 60 days before the end of your current subscription term (Initial or Renewal). Missing this window locks you into another full renewal term.
Contact your Customer Success Manager
Reach out directly to your assigned Mend.io Customer Success Manager (CSM) via email to initiate non-renewal or early termination. This is the primary cancellation channel for enterprise accounts. If you don't know your CSM, check your onboarding emails or contract documents.
Submit a support ticket if no CSM is available
If you cannot reach your CSM, log in to the Mend Support Portal at https://whitesourcesoftware.my.site.com/SupportPortal/s/ and open a new case. Select the billing or account management category and state your intent to cancel or not renew.
Send written cancellation notice via email
Email support@mend.io and/or sales@mend.io with a formal written cancellation or non-renewal notice. Include your company name, account ID, contract end date, and explicit statement of intent to cancel. Keep this email for your records as proof of timely notice.
Request data export access
In the same communication, request the 30-day post-termination read-only access period to export your scan results, reports, and configurations. Access must be requested in writing before the contract end date.
Obtain written confirmation
Ask Mend.io to confirm in writing: (1) acknowledgement of your cancellation notice, (2) the effective termination date, and (3) that no auto-renewal will occur. Do not assume cancellation is complete without this confirmation.
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