헬로모바일の解約方法（2026年）
헬로모바일のプランは$0.00/月から。7ステップのガイドに従って約15分でサブスクリプションを解約できます — 引き止めオファーを避けるコツ付き。
更新日: 2026年4月
Dial customer service
Call 114 from your 헬로모바일 number (free), or use the network-specific number: LGU+ network → 1855-1140, KT network → 1855-1144, SKT network → 1855-2114. Operating hours are weekdays 09:00–18:00 only. Best call times are 09:00–11:00 or 14:00–16:00 to avoid long wait queues.
Navigate ARS to cancellation
On the automated ARS menu, press 6 for '해지 문의' (Cancellation inquiry), or press 0 at any time to skip directly to a live agent. Wait to be connected.
Verify your identity
The agent will ask for your name (이름), date of birth (생년월일), and phone number (전화번호). Have your ID card (신분증) ready. You will then be transferred to the Ministry of the Interior and Safety automated ARS (행안부 ARS) for identity confirmation — the system announces '일치합니다' (matches) when verification succeeds.
State your cancellation request
Tell the agent: '해지 신청하겠습니다' (I would like to cancel). The agent will confirm any outstanding balance, the prorated charge for the current month, and any early termination fee (위약금) if you are on a contract plan.
Confirm final charges and consent
Review the final charge amount (daily prorated to cancellation date: monthly fee × days used ÷ days in month). The agent records your verbal consent (녹음 동의 — consent to recording). Confirm you understand any outstanding balance must be paid before cancellation proceeds.
Receive confirmation SMS
After the agent completes processing, a confirmation SMS is sent to your (now cancelled) number. Cancellation takes effect the same day in most cases. Service terminates immediately upon confirmation.
Delete website account (optional)
To remove your online account separately, log in to mobile.lghellovision.net, click '회원정보수정' (Edit Member Information) at the top of the page, enter your current password, then click the '회원탈퇴' (Withdraw Membership) button. Note: you cannot re-register for 30 days after account deletion.
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