JazzHRの解約方法（2026年）
JazzHRのプランは$49.00/月から。7ステップのガイドに従って約10分でサブスクリプションを解約できます — 引き止めオファーを避けるコツ付き。
更新日: 2026年4月
から €45.08/月
Verify your account role
Confirm you have Super Administrator access or a Recruiting Admin role with 'manage account and subscriptions' permission enabled. Only these roles can submit a cancellation request.
Export your data
Before cancelling, export all candidate information, resumes, and records from your JazzHR account. Full cancellation results in data deletion — there is no way to retrieve this data after the account closes.
Submit the cancellation request form
Go to https://help.jazzhr.com/s/cancellationrequest and fill out the cancellation request form. Alternatively, email csm@jazzhr.com or call 888-353-0887 Ext. 3 (Customer Success team).
Respond to the scripted follow-up email
JazzHR will send a scripted email response. You must reply to continue the cancellation — if you do not respond, your account stays open and billing continues.
Decline the Hibernation plan offer
You will be offered a 'Hibernation' plan at $19/month to preserve your account data instead of deleting it. If you want full cancellation, decline this offer and choose the full cancellation option.
Confirm data deletion acceptance
Explicitly confirm that you accept JazzHR's data deletion policy to proceed with full cancellation.
Note your cancellation effective date
JazzHR requires 30 days notice calculated from your next billing date — not from the day you submitted the request. Confirm the exact date your cancellation takes effect and that you will not be billed again after that date.
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