Document360の解約方法（2026年）
Document360のプランは$149.00/月から。7ステップのガイドに従って約15分でサブスクリプションを解約できます — 引き止めオファーを避けるコツ付き。
更新日: 2026年4月
から $149.00/月
(≈ €129.28)
Log in to your Document360 account
Go to https://app.document360.com and sign in with your credentials to access your account.
Gather your account details
Note your account email, project name, and current subscription plan — you will need these when contacting support to verify your identity and process the cancellation.
Contact Document360 support
Reach out via live chat at https://document360.com/support/ or send an email to support@document360.com. State clearly that you want to cancel your subscription. Live chat is faster and available 24×5 on weekdays.
Respond to cancellation reason questions
A support agent will ask why you are canceling. This is a retention step — provide your reason. They may offer alternatives such as a plan downgrade, pause, or discount to retain you.
Complete any required verification meeting
Document360 support may request a Zoom video call before processing your cancellation. Multiple users report this is required rather than optional. Schedule and complete the call if requested.
Request data export before cancellation
Before confirming cancellation, explicitly ask the support agent to export your documentation data. Users have reported accounts being deleted without an export option after cancellation.
Confirm cancellation in writing
Ask the support agent to send a written confirmation email that your subscription has been cancelled and the effective cancellation date. Keep this for your records.
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