Keeper Businessの解約方法（2026年）
Keeper Businessのプランは$0.00/月から。6ステップのガイドに従って約5分でサブスクリプションを解約できます — 引き止めオファーを避けるコツ付き。
更新日: 2026年5月
Export all vault data
Before canceling, ensure all users export their vault data. In the Keeper Admin Console (keepersecurity.com/console), instruct each user to export their vault records. Vault data is permanently deleted after account closure — Keeper's zero-knowledge model means data cannot be recovered.
Verify you are the account Admin
Only the account Administrator can initiate a Business/Enterprise cancellation. Log in to the Keeper Admin Console at keepersecurity.com/console and confirm your Admin role before proceeding.
Email keepersuccess@keepersecurity.com
Send a cancellation request email to keepersuccess@keepersecurity.com. Include your organization/account name, billing details, and a clear statement that you want to cancel the subscription and disable auto-renewal. There is no self-service cancellation — this email is the only online method.
Respond to or decline retention call
Keeper's support team often responds by requesting a call before processing cancellation. You can decline and insist on written email confirmation. If you accept the call, expect retention offers and be prepared to re-state your cancellation request clearly.
Receive written cancellation confirmation
Once Keeper processes the cancellation, you will receive a confirmation email. Save this for your records. Access to the Business plan continues until the end of the current paid billing period.
Optionally remove users from Admin Console
If you want to stop per-seat billing before the period ends, go to Admin Console → Managed Companies → Launch (your company) → click the Edit icon next to each user → User Actions → 'Delete User'. Charges for deleted users stop the following day. Note: removing all users does not cancel the subscription contract.
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