Checkmarxの解約方法（2026年）
Checkmarxのプランは$0.00/月から。6ステップのガイドに従って約15分でサブスクリプションを解約できます — 引き止めオファーを避けるコツ付き。
更新日: 2026年4月
から ￥0.00/月
Review your contract term
Check your original order or contract for the exact end date. Checkmarx subscriptions run in 12-month or 36-month terms and are contractually non-cancelable mid-term per their Terms of Service (Section 7.1). You can only prevent auto-renewal, not cancel an active term.
Locate your Account Executive or Customer Success Manager
Find the named Checkmarx contact from your original sales process. This is the fastest path. Check your onboarding emails or your company's procurement records for their direct contact details.
Contact Checkmarx Sales/Account team
If you don't have a named contact, reach out via phone at +1 (800) 597-7756 or email sales@checkmarx.com. For AWS Marketplace purchases, email aws-marketplace@checkmarx.com instead. State that you do not wish to renew at end of term.
Submit a support ticket (optional parallel step)
Log in to the Customer Service Portal at https://support.checkmarx.com using your organizational credentials. Open a ticket requesting non-renewal confirmation to create a written paper trail alongside your direct account contact.
Send written non-renewal notice
Confirm in writing (email to your Account Executive and/or sales@checkmarx.com) that you do not intend to renew when the current term expires. Request written acknowledgment from Checkmarx confirming your intent to cancel on file.
Confirm data and access end date
Ask your account contact to confirm the exact date access will terminate. Per Checkmarx Terms of Service Section 11.3, all licenses terminate immediately at end of term and you must delete all copies of the solution and documentation.
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