Gainsightの解約方法（2026年）
Gainsightのプランは$0.00/月から。5ステップのガイドに従って約20分でサブスクリプションを解約できます — 引き止めオファーを避けるコツ付き。
更新日: 2026年4月
から ￥0.00/月
Review your contract end date and notice period
Locate your Order Form or contract and find the Subscription Term end date. Note the required notice period: 30 days before renewal for Gainsight CS and Customer Communities; 45 days before renewal for Gainsight PX. Contracts auto-renew for 12-month periods if notice is not given in time.
Contact your Customer Success Manager (CSM) or Account Executive (AE)
Reach out directly by email to your assigned CSM or AE to notify them of your intent not to renew. If you do not know who your CSM is, email support@gainsight.com (for CS/Community products) or pxsupport@gainsight.com (for PX).
Submit formal written non-renewal notice
Send a written email explicitly stating you do not wish to renew at the end of your current subscription term. Reference your Order Form number in the email. This email to your CSM or AE constitutes the required written notice per contract terms.
Export your data before termination
Before your subscription ends, export all data via CSV export or the REST API (Lead, User, and Account data). Data deleted after termination is only recoverable via REST API for 15 days. For GDPR data deletion requests, email privacy@gainsight.com.
Confirm cancellation via Support portal (optional)
Visit https://support.gainsight.com/ and click 'Submit A Request' to open a support ticket confirming the non-renewal. Provide your email, subject line referencing account cancellation, and your account/Order Form details. You will receive a ticket confirmation by email.
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