Gemの解約方法（2026年）
Gemのプランは$2,000.00/月から。5ステップのガイドに従って約10分でサブスクリプションを解約できます — 引き止めオファーを避けるコツ付き。
更新日: 2026年4月
から ￥299,000.00/月
Check your contract end date
Log in to your Gem account and locate your subscription term end date. Check your original order confirmation email or ask your Gem Customer Success Manager. You must send cancellation notice at least 30 days before this date to prevent auto-renewal.
Export your data
Before canceling, export any candidate data, sequences, analytics, or reports you need. Navigate to your Gem dashboard and download relevant reports, since Gem may delete Customer Data after account termination.
Send written cancellation notice by email
Email your dedicated Gem Customer Success Manager (CSM) or send to support@gem.com with a clear written statement that you do not wish to renew your subscription. Email is explicitly permitted as written notice under Gem's Enterprise MSA. Include your company name, account name, and the desired cancellation/non-renewal date.
Request written confirmation
Ask Gem to reply confirming receipt of your cancellation notice and the effective termination date. Keep this confirmation for your records to prove timely notice was given before the 30-day deadline.
Verify no further charges
After confirmation, check that no renewal invoice is generated. If a renewal charge appears despite timely notice, dispute it referencing your cancellation email and Gem's written confirmation.
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