Smartsheetの解約方法（2026年）
Smartsheetのプランは$7.00/月から。8ステップのガイドに従って約5分でサブスクリプションを解約できます — 引き止めオファーを避けるコツ付き。
更新日: 2026年4月
から ￥1,000.00/月
Log in to Smartsheet
Go to app.smartsheet.com and sign in with your account credentials. You must be the account owner (Pro plans) or a System Admin (Business plans) to cancel. Enterprise plan holders must contact their Smartsheet sales representative directly — self-service cancellation is not available.
Open Account menu
Click your account avatar or name in the upper-left corner of the screen to open the account menu, then select 'Account' from the dropdown.
Go to Plan & Billing Info
In the Account panel, click 'Plan & Billing Info'. This opens your current subscription details, billing cycle dates, and plan management options.
Click Cancel Account
Scroll down on the Plan & Billing Info page and click the 'Cancel Account' button. Note: If you only want to downgrade rather than fully cancel, click 'Switch to Free' instead to retain a free-tier account.
Select Cancel my plan
In the dialog that appears, select 'Cancel my plan' to proceed with full cancellation (as opposed to pausing or downgrading).
Choose cancellation timing
Select one of two options: 'Cancel account at the end of my current subscription' (you retain access until the billing period ends, then sheets go read-only for 30 days before deletion) or 'Cancel your account immediately' (access ends right away). The end-of-subscription option is pre-selected as the default.
Confirm cancellation
Click 'Confirm cancellation' to finalize. A confirmation page will display your cancellation date.
Complete exit survey
Smartsheet presents a short exit survey asking why you are canceling. Fill it out and click 'Submit' to complete the process. You will receive a confirmation email.
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