SmartRecruitersの解約方法（2026年）
SmartRecruitersのプランは$0.00/月から。6ステップのガイドに従って約30分でサブスクリプションを解約できます — 引き止めオファーを避けるコツ付き。
更新日: 2026年4月
Review your Order Form
Locate your signed Order Form and review the cancellation terms, including the contract end date, auto-renewal notice deadline, and any termination clauses. Cancellation terms are contract-specific and override the general T&Cs.
Close all active job postings
Before cancelling, manually close or withdraw all active job postings inside SmartRecruiters. Users have reported postings remaining live on job boards for over a year after account deactivation if not explicitly closed first.
Export your data
Download all candidate data, reports, and records you need to retain. After termination you have only a 30-day window to access data via the Customer API — after that it is permanently deleted with no recovery option.
Contact your Customer Success Manager or Account Executive
Reach out directly to your assigned CSM or Account Executive to initiate cancellation. There is no self-service cancel button in the platform. If you do not have an assigned rep, use the in-platform menu: click your name/avatar in the top-right corner → 'Contact Support', or email supportfeedback@smartrecruiters.com, or call +1 (415) 659-9130.
Send written termination notice
Per Section 13.13 of the Terms and Conditions, termination notice must be sent in writing — either by tracked delivery or by email — to the addresses specified in your Order Form. A verbal request or informal email to support is not sufficient. You must obtain written acknowledgment of receipt from SmartRecruiters.
Confirm cancellation and end date
Get written confirmation of your cancellation, your official contract end date, and that all outstanding fees have been settled. Note that per Section 4.3, any remaining unpaid fees for the current contract term become immediately due and payable upon termination.
よくある質問
アフィリエイト開示： このページの一部のリンクはアフィリエイトリンクである場合があります。これらのリンクを通じて購入された場合、Subgerはお客様への追加費用なしに少額の手数料を得ることがあります。これにより、サイトを無料に保ち、正確なサブスクリプション情報の提供を継続することができます。当サービスが価値を提供すると判断したサービスのみを推薦しています。