What is the Box free tier storage limit?

The Box free Individual plan includes 10 GB of storage with a 250 MB individual file upload limit. Paid plans offer more storage and higher file upload limits (up to 150 GB per file on Business+ plans).

Can a Box Business admin cancel on behalf of users?

Yes. A Box Business admin can cancel the entire organization's subscription from the Admin Console > Account > Billing section. Individual users cannot cancel a business subscription themselves.

How long does Box retain data after cancellation?

Box retains your data for a period after cancellation (typically 30 days), during which you can export or migrate your files. After this period, data may be permanently deleted per Box's data retention policy.

Boxの解約方法（2026年）

Boxのプランは$5.00/月から。5ステップのガイドに従って約8分でサブスクリプションを解約できます — 引き止めオファーを避けるコツ付き。

更新日: 2026年3月

から $5.00/月

普通解約すると年間$60.00の節約

所要時間:8 分

解約方法:Website

Log in to Box Admin Console

Go to app.box.com and sign in. Business account admins should access the Admin Console from the left sidebar.

Go to Account Settings

For individual plans, click your profile icon in the top-right and select 'Account Settings'. For business plans, navigate to Admin Console > Account.

Access Billing

Select the 'Billing' tab to view your subscription, next billing date, and payment method.

Cancel Subscription

Click 'Cancel Subscription' and read the information about what access you will lose. Confirm you wish to proceed.

Downgrade Confirmation

Select your reason for leaving and click 'Confirm Cancellation'. Box will send a confirmation email. You retain access until the billing period ends, then your account moves to the free 10 GB Individual plan.

引き止め対策

Before you cancel, can I ask what's driving your decision? If it's the price, we may be able to offer a reduced rate for your team. Box also integrates with over 1,500 apps — losing that collaboration layer can impact productivity. Is there anything specific we could improve to keep your business with us?