Can I get a refund after cancelling my Entrust subscription?

It depends on your product type. Retail SSL/TLS certificates purchased directly are eligible for a refund within 30 days of the invoice date — the certificate will be revoked upon refund. Enterprise and subscription agreements are non-cancellable and non-refundable regardless of when you cancel; no pro-rata refunds are issued for unused periods.

What happens to my certificates after I cancel?

All active certificates associated with your account will be revoked upon cancellation or refund. Revocation propagates via CRL (updated every 24 hours) and OCSP, meaning browsers and systems will immediately stop trusting revoked certificates. Make sure to replace any certificates before cancelling if they are still in use.

How much notice do I need to give before cancelling?

Enterprise and subscription agreements require at least 60 days written notice before the end of your current Offering Term. Failing to give notice in time may roll your contract into the next term. Retail certificate refunds must be requested within 30 days of purchase.

I purchased through a reseller — who handles my cancellation?

If you purchased through a reseller (e.g., IngramCloud or another channel partner), the cancellation must be processed through your reseller's portal and they must be contacted to finalize termination. Entrust's direct support may redirect you back to your reseller.

My Entrust SSL certificate is now managed by Sectigo — what do I do?

As of September 18, 2025, Entrust completed the migration of its public certificate business to Sectigo. All former Entrust public TLS, S/MIME, VMC, and Code Signing certificate customers are now under Sectigo, which honors original Entrust contract terms and pricing. For cancellation or account management, contact Sectigo at https://www.sectigo.com/entrust-migration.

Will there be a fee if I want to reactivate my Entrust account after cancelling?

Yes. Entrust has a documented Contract Reinstatement Fee Policy — if a cancelled or lapsed contract is reactivated, a reinstatement fee applies. Review the policy at https://www.entrust.com/legal-compliance/policies/reinstatement-fee-policy before cancelling if you think you may return.

Entrust 해지 방법 (2026)

Entrust 플랜은 US$0.00/월부터 시작합니다. 7단계 가이드를 따라 약 15분 만에 구독을 해지하세요 — 유지 제안을 피하는 팁 포함.

업데이트: 2026년 4월

부터 US$0.00/월

어려움

예상 소요 시간:15 분

해지 방법:Phone

Determine your account type

Identify whether you purchased through a reseller (e.g., IngramCloud) or directly with Entrust. Check your original purchase confirmation email. Public SSL/TLS certificate customers may now be under Sectigo (migration completed September 2025) — check https://www.sectigo.com/entrust-migration if applicable.

Log in to your portal

For reseller-managed accounts: log in to your Customer Control Panel (e.g., IngramCloud portal). For direct Entrust accounts: log in at https://www.entrust.com or your specific product portal (e.g., https://support.identity.entrust.com for Identity/IAM products).

Navigate to Subscriptions

In the Customer Control Panel, click 'Account' from the left-side menu, then click 'Subscriptions'. Select the specific Entrust subscription you wish to cancel.

Click 'Cancel Subscription'

On the subscription detail page, click the 'Cancel Subscription' button. Select a cancellation reason from the dropdown and click 'Proceed' to confirm.

Contact your reseller or account rep to finalize

For reseller accounts: contact your reseller to complete the process — the subscription status will change from 'Active' to 'Terminated'. For direct enterprise contracts: contact your Entrust account representative to submit the required written cancellation notice.

Submit 60-day written notice (enterprise contracts)

Enterprise/subscription agreements require written notice at least 60 days before the end of your current Offering Term. Send notice to your account manager or via the support portal at https://www.entrust.com/contact-support. Phone: 1-800-328-3996 (North America) or +1-952-988-2316.

Export data and back up certificates

Before cancellation takes effect, export any certificate records, keys, and audit logs you need to retain. Note that upon cancellation or refund, active certificates will be revoked and will immediately stop being trusted.

더 저렴한 대안

Proton Mail

부터 US$4.50/월

Cloudflare DNS

부터 US$0.00/월

Standard Notes

부터 US$0.00/월

Proton Unlimited

부터 US$12.99/월

Drata

부터 US$0.00/월

자주 묻는 질문

제휴 공시: 이 페이지의 일부 링크는 제휴 링크일 수 있습니다. 해당 링크를 통해 구매하시면 Subger가 귀하에게 추가 비용 없이 소정의 수수료를 받을 수 있습니다. 이를 통해 사이트를 무료로 유지하고 정확한 구독 정보를 계속 제공할 수 있습니다. 당사는 가치가 있다고 판단하는 서비스만 추천합니다.

Subger는 Entrust와(과) 제휴, 보증 또는 연관되어 있지 않습니다. 모든 상표, 서비스 마크 및 브랜드 이름은 각 소유자에게 귀속됩니다. 이 페이지의 정보는 참고 목적으로만 제공됩니다.

구독 관리에 도움이 필요하신가요?

Subger로 모든 구독을 추적하고, 해지 리마인더를 받고, 최고의 혜택을 찾아보세요.

Subger 무료 체험

Entrust 해지 방법 (2026)

Determine your account type

Log in to your portal

Navigate to Subscriptions

Click 'Cancel Subscription'

Contact your reseller or account rep to finalize

Submit 60-day written notice (enterprise contracts)

Export data and back up certificates

더 저렴한 대안

자주 묻는 질문

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