How do I find out what subscriptions are active on my Telkomsel number?

Dial *888# or *999# from your Telkomsel phone to receive an SMS listing all active packages. You can also open the MyTelkomsel app, tap the menu icon, then go to 'Paket dan Berlangganan' (Packages and Subscriptions) to see all active services.

Will I get a refund after cancelling a Telkomsel subscription?

No. Telkomsel does not issue refunds for cancelled subscriptions. Prepaid users have already paid for their current billing period, which continues until it expires. VAS services may stop at the next renewal cycle or immediately depending on the service.

Can I reactivate a cancelled Telkomsel package?

Yes. You can reactivate any data package or VAS service at any time by purchasing it again through the MyTelkomsel app, dialing the relevant USSD code (e.g., *363# for data packages), or via SMS to 3636.

Is there a cancellation fee for stopping a Telkomsel subscription?

No, there is no cancellation fee for any Telkomsel subscription. You simply stop the auto-renewal and service ends at the expiry of your current paid period.

My Telkomsel credit keeps disappearing — what should I do?

This is almost always caused by a VAS (Value Added Service) subscription auto-renewing. Dial *500# and select 'Cek langganan' to check all active paid VAS services, then cancel each one. You can also send SMS 'STOP' to 726 as a general stop command for paid services.

What if I can't cancel through the app — are there other options?

Yes. You can cancel via USSD by dialing *363# (data packages) or *500# (VAS services), by SMS (e.g., send 'FLASH OFF' to 3636 for Flash packages), through the Veronika chatbot at telkomsel.com, by calling customer service at 188, or by visiting a GraPARI store in person or online at graparionline.telkomsel.com.

Telkomsel 해지 방법 (2026)

Telkomsel 플랜은 US$0.00/월부터 시작합니다. 7단계 가이드를 따라 약 5분 만에 구독을 해지하세요 — 유지 제안을 피하는 팁 포함.

업데이트: 2026년 4월

보통

웹사이트 방문

예상 소요 시간:5 분

해지 방법:App

Open MyTelkomsel App

Open the MyTelkomsel app on your phone and log in with your Telkomsel number. This is the primary method for cancelling data packages and VAS (Value Added Services) subscriptions.

Go to Packages & Subscriptions

Tap the three-line menu icon in the bottom right corner, then select 'Paket dan Berlangganan' (Packages and Subscriptions) from the menu.

View Active Subscriptions

Tap the 'Terjadwal' (Scheduled) tab to see all auto-renewing packages. Alternatively, from the home screen tap 'Detail Kuota' (Quota Details), then 'Lihat Semua' (View All) next to 'Paket Saya' (My Packages).

Select the Subscription to Cancel

Tap the specific package or VAS service you want to cancel. Each subscription must be cancelled individually — there is no 'cancel all' button.

Tap Stop Subscription

Tap 'Berhenti Berlangganan' (Stop Subscription) or 'Berhenti' (Stop) on the subscription detail screen.

Confirm Cancellation

Confirm the cancellation when prompted. You will receive an SMS confirmation that the subscription has been deactivated.

Check for Hidden VAS Subscriptions

If you suspect unknown VAS services draining your credit, dial *500# or *999# from your Telkomsel number. Navigate to 'Cek langganan' (Check subscriptions) to see all active paid services and stop them individually using *500*[service code]#.

더 저렴한 대안

Telekom Srbija / mts Mobile

Talkmore

Airtel Mobile

AT&T Mexico

자주 묻는 질문

구독 관리에 도움이 필요하신가요?

Subger로 모든 구독을 추적하고, 해지 리마인더를 받고, 최고의 혜택을 찾아보세요.

Subger 무료 체험

제휴 공시: 이 페이지의 일부 링크는 제휴 링크일 수 있습니다. 해당 링크를 통해 구매하시면 Subger가 귀하에게 추가 비용 없이 소정의 수수료를 받을 수 있습니다. 이를 통해 사이트를 무료로 유지하고 정확한 구독 정보를 계속 제공할 수 있습니다. 당사는 가치가 있다고 판단하는 서비스만 추천합니다.