Will I lose access immediately after deactivating?

Yes. Once you click 'OK' to confirm deactivation, you lose access to your account, order history, supplier contacts, and all stored data immediately.

Can I get a refund after canceling my account?

Alibaba does not offer refunds simply for account deactivation. Any refund eligibility is tied to specific orders or disputes and must be resolved before you close the account. For paid Gold Supplier memberships, pro-rated refunds for unused service periods may be available — contact Alibaba customer support directly.

Can I reactivate my account after deactivation?

Reactivation is very difficult and generally not supported. Account deactivation on Alibaba.com is treated as permanent deletion. You would need to register a new account.

What happens to my data after I cancel?

Your profile, purchase history, saved suppliers, and personal data are permanently deleted after deactivation. Make sure to download or record any important information (order details, invoices) before proceeding.

Can I cancel a Gold Supplier seller membership specifically?

Gold Supplier memberships (annual or quarterly paid plans) are not cancellable via self-service. You must contact Alibaba.com seller support directly to request early termination; the terms allow pro-rated refunds for unused periods if Alibaba initiates termination, but buyer-initiated early cancellation terms vary.

What must I do before I can cancel?

You must settle all unpaid bills, resolve all open disputes or claims, and cancel any active orders through 'My Orders' before the Deactivate Account option will allow you to proceed.

Alibaba 해지 방법 (2026)

Alibaba 플랜은 US$0.00/월부터 시작합니다. 8단계 가이드를 따라 약 5분 만에 구독을 해지하세요 — 유지 제안을 피하는 팁 포함.

업데이트: 2026년 4월

보통해지 시 연간 US$1,580.00 절약

웹사이트 방문

예상 소요 시간:5 분

해지 방법:Website

Sign in to Alibaba.com

Go to alibaba.com and sign in with your registered email address and password.

Open My Alibaba

Click the profile icon or your username in the top-right corner of the page, then select 'My Alibaba' from the dropdown menu.

Go to My Account

From the top-right area of the My Alibaba dashboard, click 'My Account' and then click it again in the submenu that appears.

Open Member Profile

Under the 'Personal Information' section, click the 'Member Profile' button.

Click Deactivate Account

In the Edit Member Profile page, locate and click the 'Deactivate Account' button on the far-right side of the screen.

Fill out the deactivation form

Read the on-screen instructions carefully. Fill in the required fields, including your personal information and your reason for deactivating. Note: Any unpaid bills or open disputes must be resolved before you can proceed.

Submit the request

Click the 'Deactivate my Account' button at the bottom of the form.

Confirm deactivation

A confirmation popup will appear. Click 'OK' to finalize the account deactivation. You will receive a notification confirming your account has been deactivated.

더 저렴한 대안

Continente Online

Rakuten

Amazon Prime (Poland)

Avito Plus

Shopee Philippines

자주 묻는 질문

구독 관리에 도움이 필요하신가요?

Subger로 모든 구독을 추적하고, 해지 리마인더를 받고, 최고의 혜택을 찾아보세요.

Subger 무료 체험

제휴 공시: 이 페이지의 일부 링크는 제휴 링크일 수 있습니다. 해당 링크를 통해 구매하시면 Subger가 귀하에게 추가 비용 없이 소정의 수수료를 받을 수 있습니다. 이를 통해 사이트를 무료로 유지하고 정확한 구독 정보를 계속 제공할 수 있습니다. 당사는 가치가 있다고 판단하는 서비스만 추천합니다.