# Zoho Desk
https://subger.com/en/service/zoho-desk
Category: Team Chat & Video · Pricing verified: 2026-03-16

## Zoho Desk

Zoho Desk is a crm sales platform operated by Zoho Corporation Pvt Ltd, headquartered in Chennai, India (Pleasanton, California, US for North America operations).

Pricing: Free | $0 · Standard | $14/agent · Enterprise | $40/agent · Free ($0

2024-2026: 2025 Zoho expanded Zia AI across Zoho Desk with generative agent assist, conversational customer self-service and AI-driven workflow recommendations.

Features:
- Multi-channel ticketing (email, chat, phone, social, web form)
- Zia AI for ticket triage, sentiment analysis and reply suggestions
- Multi-department support with shared inbox
- Customer portal with knowledge base and community
- Workflow automation with conditional rules

Pricing tiers (USD):
- Express: 7/mo
- Standard: 14/mo
- Professional: 23/mo
- Enterprise: 40/mo

Links:
- Overview: https://subger.com/en/service/zoho-desk
- Cancel guide: https://subger.com/en/cancel/zoho-desk

— Machine-readable summary for AI search engines. Full page: https://subger.com/en/service/zoho-desk