Can I access my account after canceling?

No. Cancellation takes effect immediately and your account becomes inaccessible right away. However, you can contact Basecamp support within 30 days to regain access before permanent deletion occurs.

Will I get a refund for unused time?

Basecamp does not automatically prorate unused subscription time. However, they invite customers to contact their support team for 'a fair refund' if circumstances warrant consideration.

How long is my data kept after cancellation?

Your data is permanently deleted from Basecamp's servers 30 days after cancellation. Backups are fully deleted within 60 days. Recovery is impossible after permanent deletion, so export your data before canceling.

Can I reactivate my account after canceling?

Yes, but only within the 30-day window before permanent data deletion. Contact Basecamp support to restore access during that period.

Who can cancel the Basecamp account?

Only the Account Owner or a designated Billing Liaison can cancel the account. If the account owner is unavailable, you must follow Basecamp's account ownership transfer process first.

What happens if I don't cancel and just stop paying?

If billing fails, Basecamp will freeze the account. Frozen accounts are automatically canceled after 180 days of billing failure with advance notice given.

Kaip atšaukti Basecamp (2026)

Basecamp planai prasideda nuo 15,00 USD/mėn.. Sekite mūsų 5 žingsnių vadovą, kad atšauktumėte prenumeratą per maždaug 5 minučių — su patarimais, kaip išvengti išlaikymo pasiūlymų.

Atnaujinta: 2026 m. balandis

nuo 15,00 USD/mėn.

(≈ 12,81 €)

LengvaSutaupote 180,00 USD/metus atšaukę

Aplankyti svetainę

Numatomas laikas:5 minutės

Atšaukimo būdas:Website

Export your data first

Before canceling, go to Adminland and export your data. Click 'Export data' and wait for the download to finish completely before proceeding — exports will not complete after cancellation.

Go to Adminland

From the Basecamp Home page, click the 'Adminland' link at the top right of the page, located beneath your profile avatar. Only the Account Owner or a Billing Liaison can perform this action.

Scroll to Owner Actions

In Adminland, scroll down to the 'Owner Actions' section near the bottom of the page.

Click 'Cancel this account'

At the bottom of the Owner Actions section, click the 'Cancel this account' button to initiate the cancellation process.

Confirm cancellation

Review the confirmation page that appears and confirm your decision to cancel. Cancellation takes effect immediately — your account will become inaccessible right away and you will not be charged again.

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DUK

Reikia pagalbos valdant prenumeratas?

Sekite visas savo prenumeratas, gaukite atšaukimo priminimus ir raskite geriausius pasiūlymus su Subger.

Išbandykite Subger nemokamai

Partnerių atskleidimas: Kai kurios nuorodos šiame puslapyje gali būti partnerių nuorodos. Jei atliekate pirkimą per šias nuorodas, „Subger“ gali gauti nedidelį komisinį mokestį be jokių papildomų išlaidų jums. Tai padeda mums išlaikyti svetainę nemokamą ir toliau teikti tikslią informaciją apie prenumeratas. Rekomenduojame tik tas paslaugas, kurios, mūsų nuomone, teikia vertę.