Can I keep using Kaspersky after cancelling?

Yes. Cancellation only disables auto-renewal and stops future charges. Your protection remains active until the end of the already-paid subscription period.

Will I receive a refund automatically when I cancel?

No. Cancellation stops future billing only. To get a refund for a payment already made, you must separately contact Kaspersky support at support.kaspersky.com/b2c#contacts within 30 days of that payment.

I was already charged for the next year — can I get a refund?

Yes, if you request within 30 days of the charge. Contact support with your order number and purchase email. Processing takes 5–7 business days. Note that Kaspersky charges renewal fees approximately 2 weeks before the period ends.

Can I reactivate my subscription after cancelling?

Yes. You can purchase a new subscription at any time via kaspersky.hu or the My Kaspersky portal. Any previously generated activation code from a cancelled-then-refunded subscription can also be reused.

I cancelled but My Kaspersky still shows it as active — is the cancellation complete?

If your subscription was purchased through a third-party reseller such as Nexway, there can be up to a 48-hour sync delay before the status updates in My Kaspersky. The cancellation action via the vendor is binding regardless of what the portal shows.

What is the difference between 'Cancel Subscription' and 'Remove from Account'?

'Cancel Subscription' disables auto-renewal and stops future charges. 'Remove from Account' only removes the entry from your My Kaspersky dashboard but does NOT cancel billing — you will still be charged on renewal. Always use 'Cancel Subscription' to stop charges.

Cara Membatalkan Kaspersky HU (2026)

Paket Kaspersky HU dimulai dari US$0,00/bulan. Ikuti panduan 7 langkah kami untuk membatalkan langganan Anda dalam sekitar 3 menit — dengan tips menghindari tawaran retensi.

Diperbarui: Mei 2026

MudahAnda menghemat US$26,99/tahun dengan membatalkan

Kunjungi Situs Web

Perkiraan Waktu:3 menit

Metode Pembatalan:Website

Sign in to My Kaspersky

Go to https://my.kaspersky.com and sign in with the email address used at purchase.

Open Subscriptions tab

Click the 'Subscriptions' tab (Hungarian: 'Előfizetések') in the top navigation bar.

Select your subscription

Click the subscription panel for the product you want to cancel (e.g. Kaspersky Standard, Plus, Premium, VPN).

Click Manage Subscription

Click the 'Manage Subscription' button (Hungarian: 'Előfizetés kezelése') on the subscription detail view.

Select Cancel Subscription

In the dropdown menu that appears, click 'Cancel Subscription' (Hungarian: 'Előfizetés lemondása').

Dismiss retention screen

A screen listing subscription benefits is shown as a soft retention step. Review it and click 'Cancel Subscription' again to confirm — do not click 'Continue Subscription' (Hungarian: 'Előfizetés folytatása') which would abort the cancellation.

Confirm cancellation

After confirming, a success notification appears. Click 'Go to Subscription' (Hungarian: 'Ugrás az előfizetéshez') to return to the Subscriptions page. Auto-renewal is now disabled.

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FAQ

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