Can I access Entelo after submitting my cancellation notice?

Yes — you retain full access until your contract Term ends. After termination or expiry, Rival deactivates the account immediately with no grace period, so export all data beforehand.

Will I get a refund if I cancel mid-contract?

Generally no. Under the Rival Terms and Conditions, fees are non-refundable for client-initiated cancellations. A pro-rata refund of prepaid fees is only available if Rival materially breaches the agreement or fails to restore a documented functionality defect within an agreed timeline.

How do I reactivate my Entelo account after cancelling?

Contact the Rival sales team at https://rival-hr.com/why-choose-rival/ or call 866-803-9663 to negotiate a new contract. Reactivation is not self-service and requires a new signed Order Form.

What happens to my data after cancellation?

Rival will delete all client data within 90 days of account termination. To request deletion sooner under GDPR or CCPA rights, email privacy@rival-hr.com or privacy@entelo.com — they must respond within 30 days.

Is Entelo still a standalone product?

No. Entelo was acquired and is now branded as Rival Recruit under Rival (formerly SilkRoad Technology). The entelo.com domain redirects to https://rival-hr.com/entelo-recruit/. Support and billing are now handled by Rival.

How much notice do I need to give before my renewal date?

The required notice period is specified in your individual Order Form — typically 30 to 90 days before the renewal date. Check your contract carefully, as missing this window will trigger an automatic annual renewal at the contracted rate.

Kā atcelt Entelo (2026)

Entelo plāni sākas no 150,00 $/mēn.. Sekojiet mūsu 4 soļu ceļvedim, lai atceltu abonementu aptuveni 10 minūtēs — ar padomiem, kā izvairīties no noturēšanas piedāvājumiem.

Atjaunināts: 2026. g. aprīlis

no 150,00 $/mēn.

(≈ 129,79 €)

GrūtaJūs ietaupāt 1800,00 $/gadā, atceļot

Paredzamais laiks:10 minūtes

Atcelšanas metode:Email

Review your Order Form

Locate your signed Order Form to find your contract's Initial Term, auto-renewal date, and required cancellation notice period (typically 30–90 days before renewal). Entelo/Rival operates on annual enterprise contracts with no self-service cancel option.

Export your data before cancelling

Log in at https://app.entelo.com/users/login and export all candidate data, saved searches, and reports using the built-in reporting tools or Rival open API. After termination, account access is revoked immediately and data is deleted within 90 days.

Send written cancellation notice to your Account Manager

Email your assigned Customer Success Manager or Account Manager stating your intent not to renew. If you don't have a direct contact, email support@silkroad.com or use the support portal at https://engagementcenter.silkroad.com. Written notice is required per Section 9.1 of the Rival Terms and Conditions.

Confirm cancellation and get written acknowledgement

Request written confirmation that your account has been flagged for non-renewal and that no auto-renewal charge will occur. You can also call US Toll Free 866-803-9663 or +1-904-438-2557 to follow up. Document all communications in case of billing disputes.

Lētākas alternatīvas

Pipedrive

no 14,00 $/mēn.(≈ 12,11 €)

Ietaupiet 136,00 $/mēn.

Sales Navigator

no 99,99 $/mēn.(≈ 86,52 €)

Ietaupiet 50,01 $/mēn.

Drift (Salesloft)

no 2500,00 $/mēn.(≈ 2163,19 €)

Monday CRM

no 0,00 $/mēn.(≈ 0,00 €)

Ietaupiet 150,00 $/mēn.

Salesloft

no 0,00 $/mēn.(≈ 0,00 €)

Ietaupiet 150,00 $/mēn.

BUJ

Affiliātu atklājums: Dažas saites šajā lapā var būt affiliātu saites. Ja veicat pirkumu, izmantojot šīs saites, Subger var nopelnīt nelielu komisiju bez papildu izmaksām jums. Tas palīdz mums uzturēt vietni bezmaksas un turpināt sniegt precīzu informāciju par abonementiem. Mēs iesakām tikai pakalpojumus, kuri, mūsuprāt, sniedz pievienoto vērtību.

Nepieciešama palīdzība ar abonementu pārvaldību?

Sekojiet visiem saviem abonementiem, saņemiet atcelšanas atgādinājumus un atrodiet labākos piedāvājumus ar Subger.

Izmēģiniet Subger bez maksas