What happens to my unused ClassPass credits when I cancel?

Unused credits expire at the end of your current billing cycle when you cancel. Use any remaining credits before your membership ends.

Can I pause ClassPass instead of canceling?

Yes, ClassPass allows you to pause your membership for 1 or 2 months, which stops billing and credit rollover. This is a good option if you're traveling or injured.

Can I rejoin ClassPass at the same credit amount?

ClassPass plans are credit-based and pricing varies by location and demand. If you cancel and rejoin, your new plan credit amount and pricing may differ from your current plan.

Slik avbestiller du ClassPass (2026)

Planer for ClassPass starter fra 19,00 USD/mnd. Følg vår 5-trinns guide for å avbestille abonnementet ditt på ca. 10 minutter — med tips for å unngå beholdsningstilbud.

Oppdatert: mars 2026

fra 19,00 USD/mnd

EnkeltDu sparer 228,00 USD/år ved å avbestille

Estimert tid:10 minutter

Avbestillingsmetode:App

Open the ClassPass app or website

Launch the ClassPass app on your phone or visit classpass.com and log in to your account.

Go to your Account settings

Tap your profile icon in the bottom-right corner of the app, then tap 'Settings' or 'Account'.

Navigate to Plan

Tap 'Plan' or 'Membership' to view your current plan and billing details.

Select Pause or Cancel

You will see options to Pause or Cancel your membership. To cancel, select 'Cancel Membership' and note you may be offered a free pause first.

Complete the cancellation flow

Follow the prompts, provide a reason for canceling, and confirm your decision. You will keep your remaining credits until they expire at your billing cycle end.

Tips mot kundebevaringstaktikker

We're sorry to hear you're thinking of leaving ClassPass! You have access to thousands of studios, gyms, and wellness experiences — and we'd love for you to keep exploring. If you're not using your credits fully, we can adjust your plan to a lower credit tier so you only pay for what you use. And if you need a break — travel, injury, life — our Pause feature lets you freeze your membership for up to 2 months for free. What's been getting in the way of booking lately?