Can I get a refund after cancelling?

No. All fees are explicitly non-cancellable and non-refundable per Budibase's Terms of Service. If you downgrade mid-billing cycle, you receive a pro-rata credit applied to future charges only — not a cash refund. Credits are non-transferable and may expire after the next renewal period.

What happens to my apps and data after I cancel?

If you downgrade to the Free plan, you retain access to your account and apps but are subject to Free plan limits (5 cloud users / 20 self-hosted users). Apps or users above those limits may become inaccessible. If you delete your account entirely, data is permanently deleted within 90 days of written notice of termination.

Can I reactivate my paid subscription after cancelling?

Yes, if you downgraded to Free rather than deleting your account. You can upgrade again at any time via https://account.budibase.app/portal/upgrade. If your account was suspended for non-payment, a reactivation fee may apply. Deleted accounts cannot be reactivated.

How do I delete my Budibase account entirely?

Go to https://account.budibase.app/portal/account, click 'Settings' in the bottom-left nav, select 'Account' in the top nav, then click the red 'Delete Account' button and confirm. This action is permanent and irreversible.

When does my paid access end after cancelling?

Your paid features remain active until the end of your current billing period. Subscriptions auto-renew unless you downgrade before the renewal date, so cancel before your next billing date to avoid being charged for another period.

Does Budibase offer a pause option instead of cancelling?

No pause option is documented. Your choices are to remain on a paid plan, downgrade to the Free plan, or delete your account entirely.

Hoe Budibase opzeggen (2026)

Abonnementen voor Budibase beginnen vanaf US$ 0,00/maand. Volg onze 5-stappengids om je abonnement in ca. 4 minuten op te zeggen — met tips om retentieaanbiedingen te vermijden.

Bijgewerkt: april 2026

Gemiddeld

Bezoek website

Geschatte tijd:4 notulen

Annuleer methode:Website

Log in to Budibase Account Portal

Go to https://account.budibase.app and sign in with your Budibase credentials.

Navigate to Billing and Usage

In the Account Portal, click 'Settings' in the bottom-left navigation, then select 'Billing and Usage' from the top navigation bar.

Open the Upgrade Plan screen

Click the 'Upgrade' or 'Manage Plan' button. Budibase routes subscription changes through the upgrade flow — there is no dedicated 'Cancel' button.

Select the Free plan

Choose the 'Free' plan tier to downgrade. This effectively cancels your paid subscription. Confirm the plan change when prompted.

Confirm downgrade

Review the confirmation dialog showing your new plan limits (5 cloud users / 20 self-hosted users) and click 'Confirm' or 'Downgrade' to complete the cancellation.

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