Is Scapple a subscription? Will I be charged again?

No. Scapple is sold as a one-time perpetual licence with no recurring charges. Once purchased, you own the licence indefinitely and will never be billed again automatically.

Can I get a refund for Scapple?

Yes, Literature & Latte offer full refunds within 30 days of purchase for orders placed through their web store (processed by Paddle). Submit a request via the contact form at literatureandlatte.com/contact-us. If you purchased through the Apple App Store, contact Apple directly at reportaproblem.apple.com as Apple handles all App Store refunds.

Do I lose access to my files if I uninstall Scapple?

Scapple saves files in .scap format on your local machine. Uninstalling the app does not delete your files — they remain wherever you saved them. You will simply be unable to open .scap files without the software installed.

Can I reinstall Scapple later if I change my mind?

If you did not request a refund, your licence is permanent and you can reinstall at any time using your original serial number. If your serial number is lost, use the Serial Number Retrieval page on the Literature & Latte website. If you received a refund, the licence is voided.

Does my Scapple licence cover both Mac and Windows?

No. Each licence covers a single platform (macOS or Windows). If you want to use Scapple on both operating systems, you must purchase a separate licence for each platform.

Is there a free trial so I can avoid purchasing in the first place?

Yes. Scapple offers a 30-day free trial based on actual days of use (not calendar days). The trial is fully featured with no restrictions. Download it from literatureandlatte.com/scapple before purchasing to ensure it meets your needs.

Hoe Scapple opzeggen (2026)

Abonnementen voor Scapple beginnen vanaf US$ 0,00/maand. Volg onze 6-stappengids om je abonnement in ca. 5 minuten op te zeggen — met tips om retentieaanbiedingen te vermijden.

Bijgewerkt: april 2026

Moeilijk

Bezoek website

Geschatte tijd:5 notulen

Annuleer methode:Email

Understand the purchase model

Scapple is a one-time purchase (perpetual licence), not a subscription. There is no recurring billing to cancel. If you purchased through Literature & Latte's web store (via Paddle), you can request a refund within 30 days of purchase. If purchased via the Mac App Store or iOS App Store, refunds are handled entirely by Apple.

Determine where you bought it

Check your purchase confirmation email. If it came from Literature & Latte or Paddle (paddle.com), proceed with the steps below. If it came from Apple, go to reportaproblem.apple.com and request a refund there instead.

Go to the Literature & Latte contact page

Navigate to https://www.literatureandlatte.com/contact-us in your browser. This is the only supported channel for refund requests — Literature & Latte does not process refunds through their forums or social media.

Fill in the contact form

Select 'Sales / Purchasing' as the enquiry type. In the message field, state that you are requesting a refund for Scapple, include your order number or the email address used at purchase, and briefly state your reason. Submit the form.

Await confirmation from support

Literature & Latte's support team will review your request and process the refund if it is within the 30-day purchase window. Refunds are returned to the original payment method via Paddle. Response times are typically 1–3 business days.

Uninstall Scapple from your device

On macOS: drag Scapple from /Applications to Trash, then empty Trash. On Windows: go to Settings > Apps > Apps & Features, find Scapple in the list, click it, and select 'Uninstall'. Your serial number becomes void after a refund is issued.

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