Can I get a refund when I cancel Agiloft?

Under standard terms, all fees are non-cancelable and non-refundable. A pro-rata refund of pre-paid unused fees is only available if you are terminating because Agiloft materially breached the agreement and failed to cure the breach within 30 days of written notice.

What happens to my data after I cancel?

Agiloft will delete all your data within 30 days after the termination date. You should export all contracts, documents, and reports from your Agiloft instance before the account closes.

How much notice do I need to give to cancel?

The Services Agreement requires written notice and includes a 30-day cure period before termination takes effect. Check your specific Order Form, as some contracts include auto-renewal clauses that require you to provide non-renewal notice 30–90 days before the renewal date.

Can I reactivate my Agiloft account after cancelling?

Yes, you can re-engage with Agiloft after cancellation by contacting your former account manager or reaching out via agiloft.com. However, your data will have been deleted within 30 days of termination, so previously stored contracts would not be recoverable.

Will I still be billed for the remainder of my contract after requesting cancellation?

Yes, unless you are terminating for cause due to Agiloft's material breach. Annual and multi-year contract fees are non-cancelable, meaning you remain liable for fees through the end of the current contract term even if you stop using the service.

Is there a self-service way to cancel online?

No. Agiloft does not offer a self-service cancellation portal. All cancellations must be handled through your assigned Account Manager or Customer Success Manager, or via written notice to ar@agiloft.com and legal@agiloft.com.

Hoe Agiloft opzeggen (2026)

Abonnementen voor Agiloft beginnen vanaf US$ 65,00/maand. Volg onze 5-stappengids om je abonnement in ca. 20 minuten op te zeggen — met tips om retentieaanbiedingen te vermijden.

Bijgewerkt: april 2026

van US$ 65,00/maand

(≈ ZAR 1.067,82)

MoeilijkU bespaart US$ 780,00 per jaar door op te zeggen.

Geschatte tijd:20 notulen

Annuleer methode:Email

Review your subscription agreement

Locate your original Order Form or Services Agreement to confirm your contract end date, auto-renewal notice window, and any minimum commitment period. Fees are non-cancelable and non-refundable under standard terms, so understanding your contract is essential before proceeding.

Contact your Account Manager or Customer Success Manager

Reach out directly to your assigned Agiloft Account Manager or Customer Success Manager to notify them of your intent to cancel. If you do not know who your contact is, call Agiloft at +1 650.459.5637 (US) or +44 800 358 9568 (UK), or email info@agiloft.com to be directed to the right person.

Submit written cancellation notice

Send a formal written notice of termination via email to ar@agiloft.com (billing) and legal@agiloft.com (legal). Include your company name, account/contract number, and the intended termination date. Written notice is required under the Services Agreement for termination to be valid.

Wait for the 30-day cure/notice period

Per Agiloft's Services Agreement, a 30-day written notice period applies. During this window Agiloft may attempt to resolve any issues (if terminating for cause/breach). Confirm with your account manager that the cancellation has been acknowledged and logged.

Confirm data deletion timeline

After termination is confirmed, Agiloft will delete all your data within 30 days. Request written confirmation of this deletion if needed for compliance purposes. Export any contracts, attachments, or reports from your Agiloft instance before the account is closed.

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Hoe Agiloft opzeggen (2026)

Review your subscription agreement

Contact your Account Manager or Customer Success Manager

Submit written cancellation notice

Wait for the 30-day cure/notice period

Confirm data deletion timeline

Goedkopere alternatieven

Veelgestelde vragen

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