Como cancelar Sauce Visual (2026)
Os planos do Sauce Visual começam em US$ 200,00/mês. Siga nosso guia de 7 passos para cancelar sua assinatura em cerca de 10 minutos — com dicas para evitar ofertas de retenção.
Atualizado: abril de 2026
de R$ 990,00/mês
Determine your plan type
Sauce Visual is sold as an enterprise product. Log in at https://app.saucelabs.com and check your billing type. If you pay by credit card (self-serve), you can downgrade online. If you are on an invoiced enterprise plan, you must contact your account executive directly — skip to step 5.
Open Account settings
Click your account avatar or username in the top-right corner of the Sauce Labs dashboard and select 'Account' from the dropdown menu.
Navigate to Billing
In the Account menu, click 'Billing'. This opens the billing management page at https://app.saucelabs.com/billing where your current plan is displayed.
Downgrade to free plan
Sauce Labs does not show an explicit 'Cancel' button. Instead, locate your current plan and select the option to downgrade to the free tier. This ends paid billing at the close of your current billing period while keeping your account active.
Contact account executive (enterprise only)
If you are on an enterprise invoiced plan, email your assigned Sauce Labs account executive or reach sales at sales@saucelabs.com. Per the Terms of Service (Section 5.1), enterprise subscriptions auto-renew and require at least 30 days' written notice of non-renewal before the renewal date.
Submit a support request if needed
If you cannot find the downgrade option or need confirmation, submit a support ticket at https://support.saucelabs.com/s/contactsupport?language=en_US. Reference the support article 'How to cancel your subscription' (https://support.saucelabs.com/s/article/How-to-cancel-your-subscription).
Confirm cancellation
You should receive an email confirmation that your plan has been downgraded or cancelled. Retain this for your records. Your paid access continues until the end of the current billing period.
Perguntas frequentes
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