Como cancelar Keeper Business (2026)

Os planos do Keeper Business começam em US$ 0,00/mês. Siga nosso guia de 6 passos para cancelar sua assinatura em cerca de 5 minutos — com dicas para evitar ofertas de retenção.

Atualizado: abril de 2026

Keeper Business
Difícil
Tempo estimado:5 minutos
Método Cancelar:Email
1

Export all vault data

Before canceling, ensure all users export their vault data. In the Keeper Admin Console (keepersecurity.com/console), instruct each user to export their vault records. Vault data is permanently deleted after account closure — Keeper's zero-knowledge model means data cannot be recovered.

2

Verify you are the account Admin

Only the account Administrator can initiate a Business/Enterprise cancellation. Log in to the Keeper Admin Console at keepersecurity.com/console and confirm your Admin role before proceeding.

3

Email keepersuccess@keepersecurity.com

Send a cancellation request email to keepersuccess@keepersecurity.com. Include your organization/account name, billing details, and a clear statement that you want to cancel the subscription and disable auto-renewal. There is no self-service cancellation — this email is the only online method.

4

Respond to or decline retention call

Keeper's support team often responds by requesting a call before processing cancellation. You can decline and insist on written email confirmation. If you accept the call, expect retention offers and be prepared to re-state your cancellation request clearly.

5

Receive written cancellation confirmation

Once Keeper processes the cancellation, you will receive a confirmation email. Save this for your records. Access to the Business plan continues until the end of the current paid billing period.

6

Optionally remove users from Admin Console

If you want to stop per-seat billing before the period ends, go to Admin Console → Managed Companies → Launch (your company) → click the Edit icon next to each user → User Actions → 'Delete User'. Charges for deleted users stop the following day. Note: removing all users does not cancel the subscription contract.

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