Do learners lose access immediately when I cancel?

No. All learners retain full access to their courses, learning paths, and earned certificates through the end of the current paid billing period. Access terminates at midnight on the last day of the subscription term.

Can I get a refund after canceling a Coursera for Business plan?

Coursera offers refunds only within 14 days of the initial payment for Teams plans. After that window, fees are non-refundable. Enterprise (custom contract) customers should review their specific agreement, as enterprise fees are generally described as non-refundable and non-cancelable.

How do I reactivate a canceled Coursera for Business plan?

Log back into the admin portal at coursera.org/admin, go to Settings → Billing, and select a new plan or reactivate the previous one. Your historical learner progress and completion data is retained and will be accessible upon reactivation.

What happens to learner progress and certificates after cancellation?

Learner course progress, completion records, and earned certificates remain stored in Coursera's system. Certificates already issued remain valid and accessible to learners via their individual accounts even after the business subscription ends.

Can I cancel mid-cycle to avoid the next billing charge?

Yes. Cancel any time before the renewal date to prevent the next charge. Your team's access will continue through the already-paid billing period. There are no early termination fees for monthly Teams plans; annual plans are paid in full upfront and are non-refundable past the 14-day window.

What if I only want to reduce the number of seats, not cancel entirely?

In the admin dashboard under Settings → Billing, you can adjust the number of licensed seats. Seat reductions typically take effect at the next renewal date. This is also an option Coursera may present during the cancellation flow as an alternative to full cancellation.

Como cancelar Coursera for Business (2026)

Os planos do Coursera for Business começam em US$ 0,00/mês. Siga nosso guia de 8 passos para cancelar sua assinatura em cerca de 5 minutos — com dicas para evitar ofertas de retenção.

Atualizado: junho de 2026

Médio

Visite o site

Tempo estimado:5 minutos

Método Cancelar:Website

Sign in as the account admin

Go to coursera.org and sign in using the administrator account credentials for your Coursera for Business (Teams) plan.

Open the Admin dashboard

Click your profile icon in the top-right corner and select "Admin" from the dropdown menu to enter the Coursera for Business admin portal.

Navigate to Billing & Subscription settings

In the left-hand sidebar of the admin dashboard, click "Settings", then select the "Billing" or "Subscription" tab to view your active plan details, renewal date, and payment method.

Locate your active plan

Find the active Coursera for Business (Teams) plan listed under your subscription details. Review the next renewal date and number of licensed seats before proceeding.

Click "Cancel Subscription"

Click the "Cancel Subscription" or "Cancel Plan" button next to your active plan. If you see "Manage Subscription" first, click that to expand options, then select "Cancel Subscription".

Select a cancellation reason

Coursera will prompt you to select a reason for canceling from a dropdown list (e.g., "Too expensive", "Not enough usage", "Switching to another platform"). Choose the closest reason and click "Continue".

Review access end date and confirm

A confirmation screen will display the date your team's access will end (the last day of the current billing period). Click "Confirm Cancellation" to finalize. You will receive a confirmation email at the admin address on file.

Enterprise plans: contact your account manager

If your organization is on a custom enterprise contract (typically 125+ users or multi-year deal), self-service cancellation is not available. Contact your Coursera account manager directly or reach Coursera Business support via the Help Center at coursera.support to initiate cancellation per your contract terms.

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