Why is it so hard to cancel the New York Times?

The NYT uses a 'save' flow designed to retain subscribers by offering discounts or pauses before completing cancellation. Click through each screen firmly and look for the smallest 'continue to cancel' link at the bottom.

Can I call to cancel my NYT subscription?

Yes, you can call 1-800-698-4637 (Mon-Fri 7am-10pm ET, Sat-Sun 7am-3pm ET). Phone agents can cancel your subscription but may also present retention offers.

Will the NYT offer me a discount if I try to cancel?

Almost certainly yes. The NYT routinely offers 50-75% discount deals to subscribers who attempt to cancel. If you want to keep the subscription at a lower price, this is a legitimate way to negotiate a discount.

Cum să anulezi The New York Times (2026)

Planurile The New York Times încep de la 4,25 USD/lună. Urmează ghidul nostru de 5 pași pentru a-ți anula abonamentul în aproximativ 20 minute — cu sfaturi pentru evitarea ofertelor de retenție.

Actualizat: aprilie 2026

de la 4,25 USD/lună

(≈ 3,22 GBP)

MediuEconomisești 51,00 USD/an prin anulare

Timp estimat:20 minute

Metoda de anulare:Website

Log in to nytimes.com

Go to nytimes.com and click 'Log In' in the top-right corner. Enter your credentials.

Go to your Account page

After logging in, click your account name or email at the top right and select 'Account' to open your account management page.

Navigate to Subscriptions

On the Account page, click 'Subscriptions' on the left sidebar or under the account menu to see all your NYT subscriptions.

Click Cancel Subscription

Find the subscription you want to cancel and click 'Cancel Subscription'. Note: the NYT often makes this button hard to find or routes you through multiple retention screens.

Complete the retention flow

The NYT will present several offers (discounts, pauses) before allowing you to cancel. Continue clicking to decline these offers. Confirm your final cancellation and note the confirmation number.

Sfaturi împotriva tacticilor de retenție

We appreciate your loyalty to The New York Times and the role quality journalism plays in your life. Before we complete your cancellation, we want to make sure you have all the options available to you. We can offer you a significant discount on your subscription for the next year — many of our departing subscribers are surprised by how affordable we can make it. Alternatively, we can pause your subscription for up to 3 months so you don't lose your account. Independent journalism depends on readers like you. What would make it worth staying?