Cum să anulezi Alarm.com (2026)
Planurile Alarm.com încep de la 9,99 USD/lună. Urmează ghidul nostru de 6 pași pentru a-ți anula abonamentul în aproximativ 15 minute — cu sfaturi pentru evitarea ofertelor de retenție.
Actualizat: aprilie 2026
de la 9,99 USD/lună
(≈ 8,47 EUR)
Identify your actual service provider
Alarm.com does not sell directly to consumers — your subscription is managed by an authorized dealer (e.g., ADT, Brinks, Surety Home, Safe Home Central, or a local security company). Log in to the Alarm.com app or web portal at alarm.com, go to 'Settings' → 'Contact Support' to find your service provider's name and contact information.
Review your monitoring contract
Before canceling, check your contract for early termination fees and notice requirements. Many traditional dealers require 30-day written notice and charge a cancellation fee (typically $75–$300 depending on remaining contract months). Self-service dealers like Surety Home are month-to-month with no fees.
Contact your dealer to request cancellation
Call or email your service provider directly — there is no way to cancel through the Alarm.com platform itself. For traditional dealers (ADT, Brinks, etc.), call their customer retention line. For self-service dealers like Surety Home, log in to your account dashboard, select 'Alarm Subscriptions', find your active subscription, and click the 'Cancel Service' button.
Submit written cancellation notice if required
Many dealers require a written cancellation request via email or certified mail. Ask for confirmation of receipt and note the effective cancellation date. Keep a record of all communication including date, representative name, and confirmation number.
Request release of your communicator (if switching providers)
If you plan to use your existing hardware with a new monitoring provider, explicitly request that your dealer release your communicator's IMEI/ESN from the Alarm.com platform. Only one dealer can have your communicator registered at a time. Get written confirmation that the release has been completed.
Confirm service termination and billing stop
After cancellation is processed, verify in writing that monitoring has been deactivated and no further charges will be made. Check your bank/card statement the following billing cycle to confirm charges have stopped. The Alarm.com app and connected devices will stop functioning once the account is deactivated.
Întrebări frecvente
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