Can I cancel anytime without a fee?

Yes, there is no minimum commitment or exit penalty. However, you must cancel before the next billing charge is processed — once payment goes through, that box will ship and no refund is issued.

What is the difference between pausing and cancelling?

Pausing is self-service via the portal and stops deliveries temporarily. Permanent cancellation requires contacting customer service by email (atc@dogfydiet.com) or phone (919 01 25 62), as no cancel button exists in the UI.

Will I get a refund if I cancel?

Generally no. Charges already processed are non-refundable after the initial 14-day trial period. If the product has not yet shipped or you experienced a health issue during the trial, contact customer service for a case-by-case review.

Can I reactivate my subscription later?

Yes. Log back into your account at https://app.dogfydiet.com/login or contact customer service. Note that any original promotional or trial pricing will not be reinstated upon reactivation.

How do I delete my account and personal data?

Dogfy Diet is a Spanish company subject to GDPR. There is no self-service account deletion option. Send a written GDPR data deletion request to atc@dogfydiet.com.

What if I still receive deliveries after cancelling?

This has been reported by multiple users. Always request cancellation in writing via email so you have a paper trail. If deliveries continue after a confirmed cancellation, dispute the charges with your bank and reference your cancellation email as evidence.

Cómo cancelar Dogfy Diet (2026)

Los planes de Dogfy Diet empiezan desde 40,00 €/mes. Sigue nuestra guía de 6 pasos para cancelar tu suscripción en unos 5 minutos — con consejos para evitar ofertas de retención.

Actualizado: mayo de 2026

desde 40,00 €/mes

DuroAhorras 480,00 € al año al cancelar

Visitar el sitio web

Tiempo estimado:5 minutos

Método Cancelar:Email

Log in to your account

Go to https://app.dogfydiet.com/login and sign in with your email and password.

Open your subscription settings

Click your profile icon in the top-right corner, then select 'MI SUSCRIPCIÓN' (My Subscription) from the dropdown menu.

Click 'Pause Shipments'

Click the 'PAUSAR ENVÍOS' (Pause Shipments) button. Note: Dogfy Diet does not offer a dedicated Cancel button — self-service only allows pausing.

Complete the pause survey

Fill in the brief survey explaining why you want to pause, then confirm by clicking 'PAUSAR MIS ENVÍOS'.

Check for confirmation email

Wait for a confirmation email. If none arrives, the pause did not process — contact customer service to confirm.

Request permanent cancellation via email

For full account cancellation (not just a pause), email atc@dogfydiet.com or call 919 01 25 62. State clearly in writing that you want to permanently cancel your subscription. You should receive a response within 24 business hours.

Alternativas más económicas

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Butternut Box

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Preguntas frecuentes

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