How to Cancel HubSpot Starter (2026)
HubSpot Starter plans start from $15.00/month. Follow our 6-step guide to cancel your subscription in about 10 minutes — with tips to avoid retention offers.
Updated: May 2026
from $13.07/month
Sign in to HubSpot
Go to app.hubspot.com and sign in to your account.
Go to Account & Billing
Click the gear icon, then 'Account & Billing'.
Navigate to Subscription
Click 'Subscription' or 'Products & Add-ons'.
Click Cancel Subscription
Click 'Cancel subscription' next to your Starter plan.
Complete the cancellation process
Follow the multi-step cancellation flow, selecting reasons and declining offers.
Confirm cancellation
Confirm the cancellation. Your account downgrades to the Free CRM tools.
Retention Tips
HubSpot will highlight your CRM data, contacts, and marketing automation you'll lose. They may offer a discounted rate or downgrade to Free CRM.
FAQ
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