Will my Webroot protection stop immediately when I cancel?

No. Canceling auto-renewal only stops future charges. Your subscription remains active and fully protected until the end of your current paid billing period.

Does Webroot offer a refund?

Yes. Webroot has a 70-day money-back guarantee on consumer products. Submit a refund request at https://www.webroot.com/us/en/online-refund with your invoice number and exact charge amount. Refunds take 3–5 business days.

Can I reactivate my Webroot subscription after canceling?

Yes. You can re-subscribe at any time by visiting Webroot.com and purchasing a new plan. Your old keycode may no longer be valid after expiry, so you would typically get a new one with a new purchase.

What if I bought Webroot through Best Buy or Geek Squad?

Best Buy and Geek Squad purchases are managed separately. Contact the Webroot Best Buy Assurance Program at 1-800-433-5778 — Webroot's standard opt-out page will not work for these purchases.

What happens to my data if I cancel?

Your device remains protected until the subscription expires. After expiry, the software stops updating and protecting. Webroot does not delete your account data immediately; you can contact support at 1-888-298-4665 to request data deletion.

Can I cancel by phone?

Yes. Call Webroot customer support at 1-888-298-4665 to cancel by phone. This is recommended if you have trouble with the keycode opt-out page or need to handle a refund at the same time.

Kako otkazati Webroot (2026)

Planovi za Webroot počinju od 0,00 US$/mesečno. Pratite naš vodič od 6 koraka da otkažete pretplatu za oko 5 minuta — uz savete za izbegavanje ponuda za zadržavanje.

Ažurirano: јул 2026.

LakoUštedite 29,99 US$/godišnje otkazivanjem

Posetite veb-sajt

Procenjeno vreme:5 minuta

Način otkazivanja:Website

Go to the Auto-Renewal Opt-Out page

Navigate directly to https://www.webroot.com/us/en/auto-renewal-optout — this is Webroot's dedicated cancellation/opt-out page. Alternatively, log in to your account at https://account.carbonite.com (Webroot is owned by OpenText/Carbonite).

Enter your keycode

On the opt-out page, enter your Webroot keycode (the alphanumeric license key you received when purchasing). If you don't have it, click 'don't have your keycode' — but note this may delay processing. Your keycode can also be found in your original purchase confirmation email.

Check the opt-out checkbox

Check the checkbox labeled to confirm you want to opt out of auto-renewal for your subscription. This is the primary confirmation step on the opt-out page.

Click 'Submit'

Click the 'Submit' button to confirm your auto-renewal cancellation. You should receive a confirmation. Your subscription protection remains active until the end of your current paid period.

Request a refund if recently charged

If you were recently auto-charged and want a refund, go to https://www.webroot.com/us/en/online-refund. Enter your invoice number and exact dollar amount shown on the invoice. Webroot offers a 70-day money-back guarantee. Refunds take 3–5 business days to process.

Alternative: Cancel via Carbonite account portal

If you prefer account-based cancellation: log in at https://account.carbonite.com, click 'Subscriptions' in the left menu, then click 'Options' in the Manage column next to your Webroot subscription, and select to turn off auto-renewal.

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