Kako otkazati Exalate (2026)
Planovi za Exalate počinju od 0,00 US$/месечно. Pratite naš vodič od 7 koraka da otkažete pretplatu za oko 5 minuta — uz savete za izbegavanje ponuda za zadržavanje.
Ažurirano: април 2026.
од 0,00 US$/месечно
Determine your billing channel
Identify whether your Exalate subscription was purchased directly (Starter or Scale plan via the Exalate console) or through the Atlassian Marketplace. Check your billing emails — direct plans come from Stripe/Exalate, Marketplace plans come from Atlassian.
Log in to the Exalate console
For direct (Starter/Scale) plans: go to your Exalate console and sign in. For Atlassian Marketplace plans: go to https://admin.atlassian.com/billing instead and skip to step 5.
Open License Details
In the left sidebar of the Exalate console, click on the 'License Details' tab.
Click 'Cancel Subscription'
On the License Details page, click the 'Cancel Subscription' button. A confirmation modal will appear. Note: the modal may show an incorrect number of synced issues — this is a known display bug and does not affect the cancellation itself.
Confirm cancellation
In the confirmation modal, confirm you want to cancel. Your subscription will remain active until the end of the current billing period, then syncing will stop.
Atlassian Marketplace users: cancel via admin.atlassian.com
If you purchased via Atlassian Marketplace: go to https://admin.atlassian.com/billing, select your billing account, click 'Subscriptions', find Exalate, then click 'More actions' > 'Cancel subscription' and confirm.
Pro/Enterprise plans: contact Exalate directly
If you are on a Pro or Enterprise plan, self-service cancellation is not available. Email business@exalate.com to request cancellation.
Честа питања
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