Can I cancel Beamery at any time?

Beamery is an enterprise platform sold on fixed-term contracts (typically annual or multi-year). You generally cannot cancel mid-term without penalty unless your contract includes a termination-for-convenience clause. Non-renewal notice must be submitted within the notice window specified in your contract before the renewal date.

Will I receive a refund if I cancel early?

Enterprise SaaS contracts like Beamery's typically do not provide pro-rated refunds for early termination. Refund eligibility depends entirely on your individual contract terms. Review your service agreement or consult your account manager for specifics.

How do I export my data before cancellation?

Request a data export from your Beamery Customer Success Manager or via support@beamery.com before your account closes. You can typically export candidate records, campaign data, and reports through the platform or by requesting a data dump from the support team.

What happens to my data after the account is closed?

After contract termination, Beamery will typically retain your data for a limited period per their data retention policy and applicable GDPR obligations, then delete it. Request confirmation of data deletion timelines in your cancellation correspondence and refer to Beamery's privacy policy for details.

Can I reactivate my Beamery account after cancellation?

Reactivation is possible by contacting Beamery sales at beamery.com/inquiries or reaching out to your former account manager. A new contract and onboarding process would typically be required.

How do I contact Beamery if I cannot find my account manager?

Submit a support request at support.beamery.com (click 'Submit a Request'), email support@beamery.com, or use the in-app messaging widget within the Beamery platform. For general inquiries, use the contact form at beamery.com/inquiries.

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Uppskattad tid:10 minuter

Avbeställningsmetod:Email

Review your contract terms

Locate your Beamery service agreement or order form. Beamery is an enterprise B2B platform sold on annual or multi-year contracts, so check the contract for the required notice period (commonly 30–90 days before renewal) and any termination-for-convenience clauses before proceeding.

Contact your Beamery Account Manager

Reach out directly to your assigned Beamery Customer Success Manager or Account Executive. This is the primary channel for enterprise contract cancellations. Their contact details are typically in your original onboarding emails or your contract documentation.

Submit a cancellation request via support

If you do not have a direct contact, go to support.beamery.com, click 'Submit a Request', and submit a ticket clearly stating your intent to cancel or not renew your subscription. Alternatively, email support@beamery.com with your account name, company, and cancellation request.

Use in-app messaging as a backup channel

Inside the Beamery platform, click the in-app messaging widget (chat icon, usually bottom-right corner) to contact Beamery's support team and notify them of your cancellation intent.

Send written notice of non-renewal

Provide formal written notice (email to support@beamery.com and your account manager) within the contractual notice window. State your company name, contract/account ID, intended cancellation date, and request written confirmation of receipt.

Confirm cancellation and data export

Once Beamery confirms acceptance of cancellation, request a data export of any candidate records, campaign data, or reports you need to retain. Ask for written confirmation of your account closure date and any off-boarding steps.

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