Will I still be charged after cancelling a subscription through Nordea?

Possibly once more. If a subscription fee was already queued or billed before Nordea processed your cancellation request, that charge may still go through. Check your account for any pending payments after cancelling.

Can I cancel a Nordea bank account itself, not just a subscription?

Yes. To close your Nordea bank account, log into the Nordea Mobile app or Netbank, select the account, go to 'Settings', then tap 'Close account' and follow the instructions. Processing takes up to 10 business days. If you cannot do it online, call Nordea Customer Service.

What happens to connected services when I close my Nordea account?

All services tied to the account are terminated, including bank cards, Swish, direct debits, and automatic transfers. If all accounts are closed, access to Nordea's Internet banking and telephone service is also terminated.

Can I reactivate a subscription or account after cancelling?

Cancelled third-party subscriptions must be reactivated directly with the merchant, not through Nordea. A closed Nordea bank account cannot be reopened; you would need to apply for a new account if you wish to return as a customer.

How do I request deletion of my personal data from Nordea?

For Nordea Open Banking specifically, contact their support team at support.nordeaopenbanking.com and request account and data deletion. For the main bank, submit a data deletion request through the Nordea Customer Service chat or in writing, as regulatory requirements may mean some data must be retained for a legal period.

What if I cannot find the Subscriptions section in the app?

Ensure your Nordea Mobile app is updated to at least version 4.22. The Subscriptions feature is available under the 'Insights' tab (all versions 4.22+) or under 'Payments and e-invoices' (version 4.23+). If it still does not appear, contact Nordea Customer Service via the Help tab in the app.

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Uppdaterad: april 2026

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Uppskattad tid:5 minuter

Avbeställningsmetod:App

Open Nordea Mobile app

Launch the Nordea Mobile app on your smartphone. Make sure you are running version 4.22 or newer. Log in using your credentials or biometric authentication.

Go to Insights or Payments tab

Tap the 'Insights' tab at the bottom of the screen and scroll down to find 'Subscriptions'. Alternatively, from app version 4.23+, tap 'Payments and e-invoices' and then select 'Subscriptions'.

Select the subscription to cancel

Browse the list of subscriptions charged to your account or card. Tap the subscription you wish to cancel to open its detail view.

Tap 'Cancel subscription'

Tap the 'Cancel subscription' button on the subscription detail screen. Follow the on-screen steps and fill in any required details about your cancellation request.

Sign the authorisation digitally

Nordea handles the cancellation on your behalf. You must sign a digital authorisation in the app to confirm you want Nordea to submit the cancellation request to the merchant.

Confirm and await processing

After signing, you will receive a confirmation. Note that you may still be charged one final billing cycle if a payment was already queued before the cancellation was processed.

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