When do I need to cancel to avoid being charged for another year?

You must send written notice at least 60 days before your renewal date. Planhat contracts auto-renew for the same period as the initial term (typically annual). Missing the 60-day window means you are contractually obligated to pay for the full next period.

Can I cancel Planhat mid-contract?

Generally no. The Terms of Service state neither party may terminate during the Subscription Period except for cause — such as a material breach by Planhat, insolvency, or non-payment more than 15 days overdue. Standard mid-contract cancellation does not entitle you to a refund.

Will I get a refund if I cancel?

Only in specific circumstances: if Planhat terminates the agreement (not due to your breach), or if you terminate for Planhat's material breach, you are entitled to a pro-rata refund of prepaid fees for the remaining period. Standard end-of-term cancellation by the customer carries no refund.

Can I still access my data after cancellation?

You must export your data before the contract end date. Per Planhat's Terms of Service (Section 3.5), customer data is deleted at or shortly after termination with no stated grace period for post-termination access. Use the spreadsheet export or API to retrieve your data in advance.

How do I reactivate a cancelled Planhat account?

Contact Planhat sales or your former CSM to negotiate a new contract. As an enterprise platform, reactivation requires a new commercial agreement — there is no self-service reactivation.

Who should I contact if I don't have a CSM?

Email support@planhat.com or hello@planhat.com, or submit a request via the contact form at https://www.planhat.com/contact/general. You can also use the in-app live chat by clicking the question mark icon in the top-right gray bar of your Planhat tenant (requires the Planhat Support Chat permission to be enabled).

Cách hủy Planhat (2026)

Các gói Planhat bắt đầu từ 0,00 US$/tháng. Làm theo hướng dẫn 5 bước của chúng tôi để hủy đăng ký trong khoảng 10 phút — kèm mẹo tránh các đề nghị giữ chân.

Cập nhật: tháng 4 năm 2026

từ 0,00 CA$/tháng

Khó

Thời gian ước tính:10 phút

Phương thức hủy:Email

Check your contract renewal date

Log into your Planhat account and review your contract terms to find your renewal date. Planhat contracts auto-renew unless you give at least 60 days written notice before the renewal date. Missing this window locks you into another full term.

Contact your Customer Success Manager

Reach out to your assigned Planhat Customer Success Manager (CSM) directly via email to initiate cancellation. This is the primary cancellation channel — there is no self-service cancel button in the product.

Send written cancellation notice by email

If you don't have a CSM contact, email support@planhat.com or hello@planhat.com with a formal written notice of cancellation. Include your account name, contract reference, and the intent not to renew. Alternatively, submit via the contact form at https://www.planhat.com/contact/general or use the in-app live chat (question mark icon in the top-right gray bar).

Export your data before termination date

Before your contract ends, export all customer data using Planhat's spreadsheet export (CSV/Excel) or API export. Per the Terms of Service (Section 3.5), Planhat deletes customer data at or shortly after termination with no stated grace period.

Obtain written confirmation of cancellation

Ensure you receive a written acknowledgment from Planhat confirming your cancellation and the effective end date. Keep this on file to protect against unintended auto-renewal charges.

Giải pháp thay thế rẻ hơn

Pipedrive

từ 14,00 US$/tháng(≈ 19,47 CA$)

Sales Navigator

từ 99,99 US$/tháng(≈ 139,08 CA$)

Drift (Salesloft)

từ 3.400,00 CA$/tháng

Monday CRM

từ 0,00 US$/tháng(≈ 0,00 CA$)

Salesloft

từ 0,00 US$/tháng(≈ 0,00 CA$)

Câu hỏi thường gặp

Thông báo tiếp thị liên kết: Một số liên kết trên trang này có thể là liên kết tiếp thị liên kết. Nếu bạn mua hàng qua các liên kết này, Subger có thể nhận được một khoản hoa hồng nhỏ mà không phát sinh thêm chi phí cho bạn. Điều này giúp chúng tôi duy trì trang web miễn phí và tiếp tục cung cấp thông tin đăng ký chính xác. Chúng tôi chỉ giới thiệu các dịch vụ mà chúng tôi tin là mang lại giá trị.

Cần trợ giúp quản lý đăng ký của bạn?

Theo dõi tất cả đăng ký, nhận nhắc nhở hủy và tìm ưu đãi tốt nhất với Subger.

Dùng thử Subger miễn phí